Viva ContainersReviews of vivacontainers.com

After 8 days after expected delivery date, I have not received container today 6/27/2024 . It is a scam ! Pls refund ! finally delivered on 7/2/2024. so I change rate from one star to 3 star. it seems delivery was the problem.

The container is as expected. Delivery was not. Before purchasing, I was told there would be no problem scheduling delivery. After purchasing, I was told my delivery request was not possible. My second request was, so I left work and drove 2 hours to be there for delivery. As I got to my property, the logistics company called me and said the container was STILL IN CANADA and wouldn’t be delivered for over 5 hours. I had to get back to work, so I left specific instructions on where to put the container (sent pictures and spoke to logistics person). I was told container was delivered later that night. When I was able to return, I could see the container was not place as I had instructed. I am now unable to move the container. Disappointed the delivery was not at the time promised, that I wasn’t able to be there due to the late arrival, and that the placement was not as I had requested. The container was cheaper than others out there; now I'll need to spend the money I saved to get someone to move it! That being said, I'm happy to have you help me arrange for someone to move the container if there's any interest in improving my experience.

The purchasing portion of the transaction with Viva Containers was smooth, but the delivery process was not. We were told we would receive the shipping container on a Friday, then received a call that there was some forklift issues at the loading docks and should receive a call back same day with status. I never received a call back and the following Monday I had to email Viva Containers to track down what happened. It is disappointing because we were expecting the shipping container on a Friday and did not receive it the following Tuesday. In the future we will try Viva Containers again when we need to purchase shipping containers, but hope for much better communication with the delivery portion of the transaction.