Randall H.
Ordered a facehugger and got a Tick
So I ordered the alien face hugger spiced rum bottle, I ordered it in May and i didn't receive it until August, the actual bottle looks nothing like the advertised images, it looks more like a giant tick than a facehugger, at least it's actually glass, so I guess I'll just go have a bottle of lyme disease
Response from VitestyleOct 8, 2026
Dear customer, We’re sorry to hear that the product did not meet your expectations, particularly after the long wait from May to August. We understand your disappointment when the item you received did not appear as you expected from the advertised images. We’re glad to hear that the bottle itself arrived as glass, but we would still like the opportunity to review the appearance and determine whether the item you received matches the production specifications. Please contact our support team by email with your order number and a few clear photos of the bottle you received. We’ll forward the case to our production team for review and, if there is a discrepancy or product issue, we’ll work with you on an appropriate solution. We sincerely regret the frustration caused by both the delivery time and the product appearance, and we appreciate you bringing this to our attention. Kind regards,