customer
Have not seen a birth certificate.
I sent in my paperwork that you mailed to me to North Carolina on May 22 and still have seen my birth certificate. NC cashed check on on June 1st and after 6 weeks still have not seen my birth certificate. I checked the USPS shipping delivery status and the package has been held in North Carolina since May 30th !!! My guess is the Vital Records has provided the incorrect address on the envelope that I mailed.
Response from Vital Records GovJul 12, 2022
Hi! Thank you for taking the time to share your comments. Our apologies for the problem delay in your delivery. If you view our processing times page, we provide all state's processing ETA up front for anyone to view before placing an order. This process is internal to the health department and we have no control over them. Please be patient and we hope that you can receive your certificate very soon. Please do not hesitate to reach out to us at 1- 844-218-4825 if there is anything additionally we can do for you. Thank you!



