Vital Records GovReviews of vitalrecordsgov.com

Response from Vital Records GovJul 11, 2022

Hi Judy! We are sorry our service didn't reach your expectations. We do offer the best vital records document preparation service to get your vital records from the comfort of your home. Our service fees are one of the cheapest and include a fully prepared application, pre-paid shipping label filled with the best location for your case and a detailed notice to make sure your application will be completed without errors. Please do not hesitate to reach out to us at 1- 844-218-4825 if there is anything additionally we can do for you. Thank you!

Response from Vital Records GovJul 11, 2022

Hi Melissa! The process required by the Health Department to obtain a certificate requires state fee. This processes are internal to the health department and we have no control over them. Please do not hesitate to reach out to us at 1- 844-218-4825 if there is anything additionally we can do for you. Thank you!

Response from Vital Records GovJul 11, 2022

Hi Melissa! The process required by the Health Department to obtain a certificate requires state fee. This process is internal to the health department and we have no control over them. Please do not hesitate to reach out to us at 1- 844-218-4825 if there is anything additionally we can do for you. Thank you!

Response from Vital Records GovJul 11, 2022

Hi Jason! If you view our processing times page, we provide all state's processing ETA up front for anyone to view before placing an order. This process is internal to the health department and we have no control over them. Please be patient and we hope that you can receive your certificate very soon. Please do not hesitate to reach out to us at 1- 844-218-4825 if there is anything additionally we can do for you. Thank you!

Response from Vital Records GovMay 18, 2022

Hello, Douglas. Thank you for letting us know about this. Our apologies for the problem delay in your delivery. Unfortunately, the Health Department is presenting delays in its applications, due to accumulated applications, some offices were closed and others work with a lower volume of employees. Please, we ask for your understanding and hope that your certificate may arrive at any time. Unfortunately, we have no control over the Health department's internal controls or processes, but we are here to answer any concerns you may have. Thank you!

Response from Vital Records GovMay 18, 2022

Hello, Sonia. Thank you very much for the sincerity with which you share your experience with us. We sincerely apologize for the service you claim to have received. With your comment, we realize that we are not perfect, and your comment helps us to continue improving. The happiness of our clients is extremely important to us, and that is why we are proud of the evaluation that our clients usually give us since most value us as an “Excellent” service, and we greatly regret not having been up to date live up to our reputation this time. We hope to be able to compensate her in the future. Thank you!

Response from Vital Records GovMay 18, 2022

Hello, Jenah. All feedback is important to us and we are sorry to hear that you have had such a frustrating experience. Our apologies for the problem delay in your delivery. Unfortunately, the Health Department is presenting delays in its applications, due to accumulated applications, some offices were closed and others work with a lower volume of employees. These processes are internal to the health department and we have no control over them. We hope to make it up to you in the future. Thank you!

Response from Vital Records GovMay 18, 2022

Hello, Craig. Thank you for your review. Unfortunately, the Health Department is presenting delays in its applications, due to accumulated applications, some offices were closed and others work with a lower volume of employees. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. These processes are internal to the health department and we have no control over them. We hope to serve you again in the future. Thank you!