Vital Care USAAt Vital Care USA, we believe receiving medical equipment should be simple, affordable, and reassuring. We are a family-oriented business based in Iowa, serving customers nationwide with the best in portable oxygen, mobility aids, and home medical equipment from trusted brands like Pride Mobility and more.
Vital Care USA (vitalcareusa.com) has 50 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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April
When we hadnt received notice that order had shipped the company was quick to check on things and get notifications out. Thank you
Response from Vital Care USAApr 7, 2026
Hi April, thank you for the kind words! We're glad we could jump on it quickly and make sure you had the updates you needed. We appreciate you choosing Vital Care. — The Vital Care Team
Wilkinson, D.
I got it by the date I needed it and it worked very well.
Response from Vital Care USAApr 7, 2026
Hi Dorothy, thank you for the review! On-time delivery is something we work hard at, so it's great to hear it arrived when you needed it and worked as expected. We appreciate you choosing Vital Care. — The Vital Care Team
James R.
Great people to work with very friendly and well informed staff Kate treated me very well
Response from Vital Care USAApr 7, 2026
Hi James, thank you for the great review! We'll be sure to pass your kind words along to Kaye — she'll be thrilled to hear it. We appreciate you choosing Vital Care. — The Vital Care Team
Melody R.
Shay was professional. She listened to my needs, and provided clear answers to my questions, enabling my ability to make informed decisions in my purchase.
Response from Vital Care USAApr 7, 2026
Hi Melody, thank you so much for sharing this. Helping customers feel informed and confident in their decisions is exactly what we aim for, and we'll make sure Kaye knows she made a difference. We appreciate you choosing Vital Care. — The Vital Care Team
Sandra M.
Understanding salesperson who spoke clear English so I could understand just what was being said and answered all questions. Patiently explained everything.
Response from Vital Care USAApr 7, 2026
Hi Sandra, thank you for taking the time to leave this review! We're glad the process was smooth from start to finish and that all your questions got answered clearly. We appreciate you choosing Vital Care. — The Vital Care Team
Lynn B.
caye was really knowledgeable and helpful.
Response from Vital Care USAApr 7, 2026
Hi Lynn, thank you for the kind review! We'll pass your thanks along to Kaye — she'll be glad to hear it. We hope everything has been working well for you, and please reach out anytime if you need us. — The Vital Care Team
Leonard F.
Great service, item as desceibed
Response from Vital Care USAApr 7, 2026
Hi Leonard, thank you for taking the time to leave a review! We're glad the item was just as described. Hope it's been serving you well so far and don't hesitate to reach out if anything comes up. — The Vital Care Team
Charles S.
Unlike other companies Vital Care USA did any of the so-called “leg work” if needed instead of just telling you needed to do this or that.
Response from Vital Care USAApr 7, 2026
Hi Charles, thank you this really means a lot. Going the extra mile for our customers is something we genuinely care about, so it's great to hear it came through. We hope you've been enjoying your unit so far and we're here whenever you need us. — The Vital Care Team
