Michelle
Watch out - you will automatically be subscribed
This company will automatically subscribe you to auto shipping. They offer a money back guarantee but don't honor it. The product does not produce the results they promise. I tried to cancel the order they automatically processed because I did not know they subscribe you when you first order and they would not cancel. Now I'm spending another $120.00 on a product that does not work. Very dissatisfied with this company's product and lack of customer service.
Response from Vitae CharmSep 15, 2026
Hi Michelle, thanks for taking the time to write. We can't identify your order from the review, but if you'd like to cancel your subscription or return the product for a refund, just email us at [email protected] and we'll take care of it. The subscription is optional, a one-time purchase is always available too. It's stated on our website, but that's on us to make it clearer. On the oil itself: it's made with natural ingredients and formulated to be gentle on the skin, and that does mean the results take some time to really show. Some customers notice a difference sooner, but most tell us the best results come after about three months of regular use. That's also why a lot of our customers end up on the subscription - it keeps them comfortably stocked up at a lower price. And if you're open to giving it another go, do reach out to our support team for some usage tips. Small changes in how it's applied often make a real difference.



