VISTA Staffing SolutionsReviews of vistastaff.com

This is an update to my previous review on July 7. Happily, the issue was resolved, and I was paid very promptly after I posted my last review. To fairly present context, these are the facts: I was assigned to work May 10-13. For various reasons, I ended up working for 18 hours on May 10, and 13 of those hours were double booked so that I could shadow a second physician before starting on my own. As others have commented, pay dates are twice monthly on the 5th and 25th of the month. On my May 25 paycheck, I noticed that I had not been paid for any of the 18 hours I worked on May 10. I sent emails to Vista on May 25, June 10, June 11, discussed the situation with Vista on June 11, sent emails on June 25, June 27, July 1, had another conversation with Vista on July 2, and then on my July 5 paycheck I was paid for only 8 of the 18 hours I was owed. I sent another email on July 10, posted my review, then I received the remainder of my payment today. I appreciate the company's prompt response after they were made aware of the issue, although I remain frustrated that I needed to capture the attention of upper administration to get this issue resolved. I have spoken with Vista about this, and I believe that they are making efforts to prevent episodes such as this from happening in the future. An observation: Vista seems to manage full time providers better than moonlighters. I have had a long relationship with Vista, starting in 2014, when I worked essentially 7 on/7 off for one of their hospitals. After a year of locums, the hospital bought out my Vista contract. That experience was generally pleasant and well organized, and any minor issues were usually addressed in real time. I started moonlighting with Vista again in 2018 during my spare time. Comparing notes with the other locums I've met on assignment, full time providers seem to take priority over providers who pick up sporadic shifts. Understandable from a staffing perspective, but just something to note.

I have no complain so far, all the staff are very helpful.

The staff was always prompt and attentive to whatever comes about at the start and during the assignment. Having that support meant a lot to me during a coast to coast transition to a new practice environment. All of the assignment details were worked out through the staffing agency, which made it easier to focus efforts on preparing for and performing the clinical duties. Communication was excellent, and everyone was easy to work with and happy to always address issues or concerns in a timely way. I felt that I could really count on them.

I gave 4 stars, although I would call my experience with vista good, not great. They have been a good company to work for, but not a great company to work for. The biggest recommendation I have for them has to do with communication. I never feel that, when I called the office, I can get through to the staff person I need to talk to right away. When you work for a company like that, which prides itself on service, you should not immediately be routed to a voicemail saying his staff is too busy to talk to you. That’s my biggest complaint, and I hope they use this recommendation to make some much needed change in that area.

Excellent experience, excellent and courteous staff.

Staffs are most helpful ,no problems after 4 assignments.

Sara, is a great communicator about the position and what to expect. It has been pleasant working with Vista. The response time is good and the information is accurate.

Lara is awesome to work with. The company can find jobs for you quickly.