Arbor (rebranded from Habor) is a U.S.-based telehealth company focused exclusively on medically supervised weight loss.We offer structured GLP-1 programs using medications like semaglutide and tirzepatide, prescribed by licensed U.S. clinicians and delivered discreetly to your door. Our programs are designed with a clear beginning, middle, and end – so weight loss doesn’t feel open-ended or dependent on medication forever.
Arbor Health (visitharbor.com) has 51 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
visitharbor.com
Website
visitharbor.com
Category
Personal Care
Location
Dover, Delaware
Listed on Five Star Index
2026
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The company replied to 37% of reviews.
Latest
Most recent review: October 2026.
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Had some issues with shipping but the harbor care team went above and beyond! They were communicative the entire time worked with me to make sure everything arrived properly and genuinely seem like they cared. I actually could not think of another company that has such good energy in regards to not only trying to fix the problem but actually fixing the problem. I will 100% be working with Harbor again in the future and recommending friends and family who are looking for a service like this in their direction. Only complaint the assigned doctor was very much useless, go ahead and ask your questions or whatever but the doctor is really only there if you're having like a semi emergency ngl.
Response from Arbor HealthAug 3, 2026
Thank you for sticking with us through the shipping hiccup - and for the honest feedback about provider availability, which we're actively working to improve. Our care team's job is to make affordable tirzepatide and semaglutide weight loss treatment stress-free from start to finish, and we're so glad they came through for you. We can't wait to keep supporting your weight loss journey!
JW
Jason W.
I started Tirzepatide through Harbor a…
I started Tirzepatide through Harbor a few months ago and honestly the whole experience was smoother than I expected. The intake process was straightforward. No weird hoops to jump through, and I was matched with a provider who actually took the time to walk me through dosing and what to expect side-effect wise.
My shipment arrived within a few days, which was a relief because I'd heard horror stories about delays from other providers. Everything came with clear instructions and the packaging felt legit and professional. I've been averaging about two pounds a week in my first couple weeks and feeling good — no crazy side effects, just steady progress. If you're considering a GLP-1 and want a provider that doesn't make the process feel like a hassle, Harbor is worth looking into.
Response from Arbor HealthJul 22, 2026
Jason, thank you so much for taking the time to share this! We're genuinely thrilled the whole experience felt smooth. Most of all, congrats on the steady progress and feeling good, that's the real win.
AJ
Aj
Great customer service
Great customer service - happy with the results
Response from Arbor HealthJul 22, 2026
Thank you so much for the kind words!
MA
Mariama
I am so happy with the service!
Thank you so much for being super responsive and for quickly answering all my questions. I really appreciate you taking the time to respond to my questions and shipping was very quick. Also my T arrived cool as cucumber in a little cooler box📦 . I was skeptical at first because it being a lesser known company but I am so glad I went with Harbor. I am very satisfied so far.
Response from Arbor HealthJul 22, 2026
This absolutely made our day, thank you!
HS
Harley S.
Have nothing but good things to say…
Have nothing but good things to say about the whole experience. Team was really professional and results I have gotten from my journey has been life changing for the better . Would recommend this company to anyone
Response from Arbor HealthJul 22, 2026
Wow, thank you for this! Hearing that your journey has been life-changing is the reason we do what we do.
AM
Alberto M.
I started with Harbor back in April and…
I started with Harbor back in April and since day one my experience has been amazing!
Great product, customer service and they treat you like a valued patient. I cannot recommend them enough.
They have surpassed all my expectation's!
Luly Mattar
Response from Arbor HealthJul 21, 2026
Luly, thank you so much for this! We're thrilled your experience has been amazing since day one. We're honored to be part of your weight loss journey, thank you for choosing Harbor!!
VM
Victor Matheu L.
I guess I have to write another review!
I guess I have to write another review!
My weight loss journey started with Zepbound. However, because of the high cost, I decided to switch to compounded tirzepatide.
I initially purchased my tirzepatide through WellmeDr. Unfortunately, once I started using their product, I noticed that even though I had been prescribed a higher dose than I was taking with Zepbound, I wasn’t losing weight the same way. By the fourth day after each injection, I was already feeling very hungry again, and I even started experiencing food noise, something I had never experienced while using Zepbound.
I also began to realize that communication with the company was very limited, and I kept seeing complaints about how their pharmacy handled the shipping process. It seemed inefficient, and that made me question whether I should continue with them.
To make a long story short, I spent four weeks completely stalled, with no weight loss and no noticeable positive effects from the medication I received through that company.
That’s when I decided to switch to Harbor.
Ironically, Harbor had already shipped my medication, but I hadn’t started using it because I wanted to finish the previous vial first. I can honestly say that once I started using Harbor’s tirzepatide with vitamin B6, dispensed through Southend Pharmacy, I noticed a difference almost immediately. After four frustrating weeks of no progress, I finally started losing weight again.
That’s why I highly recommend Harbor not only because of the quality of their medical care, but also because of their pharmacy. The way Southend Pharmacy handles packaging and shipping is excellent, and the medication has been outstanding. In my experience, their compounded tirzepatide has worked **just as well as or even better than Zepbound.
Response from Arbor HealthJul 21, 2026
Victor, thank you for sharing your journey so openly! Stories like yours are exactly why we do what we do. We're thrilled that after switching to Harbor, our compounded tirzepatide with vitamin B6 - dispensed through Southend Pharmacy helped you start seeing real weight loss results again. Quality medication, reliable pharmacy fulfillment, and dependable shipping are at the core of our GLP-1 weight loss program, and we're so glad the difference was clear. Thank you for recommending Harbor we're honored to support your continued success!
MA
Mark
After researching several weight loss…
After researching several weight loss providers, I chose Harbor, and it has been one of the best healthcare decisions I’ve made.
From the beginning, I felt like I was treated as a patient rather than just another customer. The medical team took the time to review my health history, answer my questions, and make sure my treatment plan was right for me. Knowing that a licensed physician is actively involved in my care gives me a level of confidence that many other programs simply don’t offer.
I also want to recognize Lisa for the exceptional support she has provided throughout the process. She has been responsive, knowledgeable, and genuinely caring. Every question I’ve had has been answered quickly, and she has made the entire experience easy and stress-free.
My medication arrived promptly in excellent condition with professional packaging, frozen ice packs, and temperature monitoring to ensure it remained within the proper range during shipping. That attention to detail really demonstrates Harbor’s commitment to patient safety and quality.
If you’re looking for a weight loss provider that combines outstanding medical oversight with exceptional customer service, I highly recommend Harbor. The entire team has exceeded my expectations, and Lisa’s dedication to patient care and support has made my experience even better.
Response from Arbor HealthJul 21, 2026
Thank you for this wonderful review! We're thrilled Harbor stood out among weight loss providers you researched. Delivering real physician-led care where a licensed physician actively reviews your health history and treatment plan is what sets our medically supervised weight loss program apart. And Lisa will be so glad her responsive patient support made your experience easy and stress-free. From personalized GLP-1 treatment to temperature-controlled medication shipping, patient safety and quality are always our priority. Thank you for choosing Harbor!