VisionAid MagnifierReviews of visionaidmagnifier.com

Response from VisionAid MagnifierJun 13, 2021

Dear Martin, Sorry to learn you still have not received your package. Unfortunately, it might be either lost in transit or could not be delivered due to a wrong address. Please contact us on our website to confirm your shipping address and we will send you a new package free of charge. Apologies again for the inconvenience and look forward to hearing from you. Kind regards, VisionAid USA Team

Response from VisionAid MagnifierJul 11, 2021

Dear Joe. Thanks for your feedback. We have many tattoo artists using Vision Aid for tattooing and they love it. You can adjust the position of the lens to find the best angle of view. If you need any help with using the Vision Aid please contact us on our website for help. Thank you. Vision Aid Team

Response from VisionAid MagnifierApr 27, 2021

Thank you for sharing your review. As you mentioned in your review you received the products you paid for. You paid for 1 battery and 1 usb VisionAid magnifier and you can verify that by looking at the TITLE of the product (which clearly says 1 battery and 1 USB VisionAid) and also checking your payment account. If you made a mistake thinking you bought 2 of the USB magnifiers then no problem. You may return it and get a refund. Just to clarify, a lot of our customers love having such a combo set. Having a choice is better as the batteries can be replaced as many times as you wish and the light works longer on the battery version. Could you please tell us what is the problem you are having with the battery version so we can help you?