Diane S.
Very responsive
Very responsive, helpful and completed on time!!! Also friendly staff.
Response from VisaHeroOct 21, 2024
We’re glad to hear of your positive experience. Thank you for your kind review!

VisaHero offers expedited Visa and Passport services, your gateway to stress-free travel! We understand that the passport and visa application process can be a daunting and time-consuming experience. That's where we step in – to save you time and ensure your travel plans proceed seamlessly, providing you with peace of mind. With over 15 years of expertise, VisaHero is your reliable partner for effortless passport and visa services. Our team of visa and passport experts is well-versed in the intricate world of travel documentation, handling every requirement with precision, so you can rest easy. Bid farewell to bureaucratic red tape and endless waits - we're here to expedite your journey!
VisaHero (visahero.com) has 630 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
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Diane S.
Very responsive, helpful and completed on time!!! Also friendly staff.
Response from VisaHeroOct 21, 2024
We’re glad to hear of your positive experience. Thank you for your kind review!
Breno C.
Very good service! The Chinese embassy downstairs was closed but a woman in the street recommended VisaHero. I was in a hurry to send the documentation to apply for a Chinese visa. The official Panda was so helpful and attentive. Everything worked just right and I received my passport with the approved Chinese visa in a timely manner. Thank you Panda and VisaHero!
Response from VisaHeroOct 21, 2024
We’re so happy that everything worked out so smoothly for you! Thank you for trusting VisaHero with your visa needs!
Glenda
This was an easy experience. I placed the order and within 15-20 minutes someone was calling to review the order. I paid extra for assistance with the application, and we had that filled out in no-time. I received all of the necessary paperwork with instructions on how to complete and had my passport in a week's time as promised. Also, I received texts and emails letting me know the status of the order from the time they received the package to the time the passport was approved. I would definitely recommend and use them again.
Response from VisaHeroOct 21, 2024
We’re pleased to hear of the prompt and professional service you received. Thank you for choosing VisaHero!
Lisa A.
We couldn't be more pleased with VisaHero's professionalism and efficiency. Panda and Sara were so helpful with our China tourist visa application process. They patiently answered questions, gave advice, and helped with little details. They are fast, professional, and respectful. They communicate clearly and respond promptly to their customers. They kept us apprised every step of the way, and we had our visas in a matter of days. Highly recommend.
Response from VisaHeroOct 21, 2024
We’re pleased to hear of your excellent customer service experience, and hope you enjoy your trip!
Thomas L.
This was our second experience with Visahero's visa service, and they earned 5 stars again. Thank you for making the process as simple as possible, and delivering our visas ahead of schedule. We will recommend Visahero to family and friends.
Response from VisaHeroOct 14, 2024
Thank you for entrusting your needs to us again! We’re glad to hear that you are pleased with our service!
Sundar K.
Excellent service Fast, efficient and knowledgeable Answered all my questions patiently.
Response from VisaHeroOct 14, 2024
We’re happy to hear of your positive experience. Thank you for your business!
Steven
Great job. Got it done before long Chinese autumn festival break.
Response from VisaHeroOct 14, 2024
We work hard to meet deadlines and pay attention to consulate closures to meet your needs. Thank you for choosing VisaHero!
Lionel C. J.
Panda Manurung was super kind and helpful in DC this morning. I needed last-minute assistance to meet the requirements for my Chinese visa, and he was readily able to take care of me. Thanks!!
Response from VisaHeroOct 14, 2024
We’re glad to hear he was ready and able to assist you. Thank you for choosing VisaHero!