I applied for UK ETAs for my family. The website initially gave the impression that the cost was around £20, but during the payment process I discovered that approximately $800 was being requested. I immediately cancelled the payment.
By that point, I had already entered our personal and passport details. This experience was extremely concerning. Please check the amount very carefully before confirming any payment and use the official UK government website for ETA applications.
WA
Wander
Scam!
Scam!
Ze lijken een government site te zijn, staan bovenaan de zoeklijst, en dan schrijven ze €178 af.
Brand in de hel, slechte mensen.
AF
Anders Frey B.
This is a scam
This is a scam. Do not use them. They charge a lot more on your credit card, than the specify on their website.
PC
PANTELINA C.
Scammers
Scammers - I will proceed with legal action against the company. They are misleading the audience and then promising send back the money.
RO
Robinn
Fraude!
Fraude!
Eta willen aankopen en ineens 180€ van onze rekening!
Wij willen ons geld terug!!!
SH
Sara H H.
Overcharged by nearly 10x for official UK ETA
VisaFi is a scam operation that uses hidden fees and misleading pricing to extract money from unsuspecting travelers. I applied for a UK ETA through a checkout page displaying the standard £20 fee. Immediately after paying, I found out VisaFi charged 199 USD to my account!
They intentionally conceal their massive service fees during the checkout process to trick users into paying ridiculous markups for a simple government application. I have demanded a full refund, reported them to consumer protection, and initiated a chargeback with my bank. Do not trust this company under any circumstances—use the official UK government website directly!
EA
ELISE, A.
Horrible !!!
une etoile car si je ne pouvais pas mettre moins
j'ai porté plainte contre eux cest un scandale que ce ne soit pas gouv.uk qui arrive en première proposition de site pour se procurer un visa.
à fuir a tout prix
VN
Verónica Pascual S.
Experience with Visafy
Experience with Visafy. They use a highly deceptive web interface that mimics an official government website, which misled me into paying an excessive fee for a US ETA application. By the way, the cost is immediately done without sking for permision through the bank aplication.
To make matters worse, my ETA application was never completed, meaning they provided absolutely no service. My refund request (Reference: REF-029295) was officially submitted on September 18, 2026. Although they sent an automated email confirming it was being processed, it has now been over 10 business days and I have received nothing.
I have sent an email every single day asking for an update, and they are completely ignoring me. I demand an immediate refund for a service that was never delivered. Avoid this website at all costs.
EXPERIENCIA CON VISAFY
Mi experiencia con Visafy ha sido muy negativa. Utilizan una interfaz web altamente engañosa que imita a una página web oficial del Gobierno de Estados Unidos, lo que me llevó a pagar una cantidad excesiva por una solicitud de ETA para EE. UU.
Además, el importe se cargó inmediatamente, sin solicitar mi autorización previa a través de la aplicación bancaria.
Para empeorar las cosas, mi solicitud de ETA nunca llegó a completarse, por lo que no recibí absolutamente ningún servicio a cambio del pago realizado.
Presenté oficialmente mi solicitud de reembolso (referencia: REF-029295) el 18 de septiembre de 2026. Aunque recibí un correo electrónico automático confirmando que la solicitud estaba siendo procesada, han pasado ya más de 10 días laborables y todavía no he recibido ningún reembolso.
He enviado un correo electrónico todos los días solicitando información sobre el estado de mi reembolso y no han respondido a ninguno de mis mensajes.
Exijo el reembolso inmediato de un servicio que nunca fue prestado.
Mi recomendación es nunca utilizar esta web, mucho cuidado.