Elin
Terrible service – no refund, no response
I paid for a service I never received. They promised a refund several times over the phone but then completely ignored my emails. Avoid this company at all costs.
Visa Govassist is listed under Travel Agencies.
Visa Govassist (visa.govassist.com) has 109 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Elin
I paid for a service I never received. They promised a refund several times over the phone but then completely ignored my emails. Avoid this company at all costs.
PG
je viens de me faire avoir sur la transaction du visa. J'ai 68 euros de frais pour un visa US à 20 dollars. Je n'y connais rien et je veux annuler cette arnaque. Le paiement a été effectué hier. Si en plus je n'ai pas de visa au bout du compte !! comment faire ?
Jimmy S.
SCAM!! Don't fall for it. We did within 3 hour service and we did not get US esta. And missed our flight. When we called their customer care, we could talk initially in the beginning and then could never reach them.
Albert X.
Completly USELESS pay 300USD for express - what a joke response needs 24-48 hours if you get somebody you get someone to speak with US Gov fees not included wrong unreliable shipping infos and on cross link to US Gov Website all of that you dont need GOV ASSIST at all and if you do it directly costs are at 1/3 of it
Jon
Scam. Google should be ashamed as they come up first when you search for ESTA applications. Don’t ever use this company. Use the govt website. It’s always quick and you don’t pay 10x the cost to be cheated out of your money.
Francisco R.
Scam, paguei 100€ pelo ESTA, já se passaram mais de 72h e não tenho a autorização. O suporte deles não funciona e dizem que não fazem o reembolso. Scam autêntico
Cris A.
While searching for info about how to go about applying for a Schengen visa,the 1st site that popped up was GovAssist. This was Aug 14,2024. By the name I thought it was a government site as I have also applied for visas for other countries. They advertised visa processing,documentation etc so when they asked for payment of $198.99 each per person I paid thinking it included assistance plus the processing fees since it was way above the usual visa application fee of $104. They assigned ang agent who sent me the application form & I filled it up online. Once completed they messaged me that I’d have to pay then they will assist me in getting a slot for biometrics. After about 2weeks the agent notified me that there were available slots but unfortunately I wasn’t able to secure it. So the agent said he’d monitor for any slots but I could also check myself for available slots. After about a week,Sept 6,I was able to secure slots & scheduled my appointment at the center for Sept 16. Then on Sept 11 the agent had the gall to send me a reminder about the appointment as if he was the one who booked it. Then at the center,confident that the fees were paid only to find out that it wasn’t! So the $198.99 each for 2 persons was only for that measly effort of assisting the filling up of forms & that one time that he advised us of the available slots! I think they should put the disclaimer in bold print at the very beginning not at the bottom of the page. They are purposely leading the clients on with false advertising!!
Анна
Scam Looks almost like official site for us visas but they are not