Visa GovassistReviews of visa.govassist.com

This company charges an extra fee for their services over and above the passport fee apparently which misleads people until you see your credit card bill. They SCAM people into continuing service with them. NOT GOOD

SCAM....DO NOT USE

The website represented itself as an official application site. They charge the same fee as you pay the actual state for the same service, but all they do is print out the form you have already filled in. They managed to mess up one of the fields and paperclipped my photograph to the form which scratched it so I had to use a different one anyway. Avoid.

GovAssist is a total SCAM!! It pre-empts the valid governmental website to prey on people who may not catch that's it's not a governmental organization. They charge an exorbitant amount ($167) to take the information you enter and put it on the passport form which they then mail to you. You still have to pay the passport fees and do all the other activities.

GovAssist is one big SCAM. They make you think the are the US Gov. You pay your money to them for your passport then a few weeks later they want another $130 for processing fees and other crap. Basically they are holding your passport hostage.

They are a scam but FEAR NOT! They won't refund you but all you have to do is "dispute the charge" with your cc company. In 2 minutes they can see this site is totally bogus. I have had my same cc since 1985 and they can't do enough for me!

Total Scam! These people are total crooks! Get a real job like the rest of us. My twenty-something son applied in September, thinking it was the real US Gov agency, and they strung him along for months by asking my info and his father's information and saying his passport was coming soon. Then we finally called the real passport agency, and they had no record of his application at all. AVOID at all costs! I am going to see if my bank can get the $148 back. I will tell my son to always check to make sure there is .gov at the end of the website.

Very misleading website. They are listed first in Google Search. While I should have noticed it was not a .gov site, their site makes it appear it is an official site to renew your passport.