Visa GovassistReviews of visa.govassist.com

This is scam and not the real gov website.!!!!! Too slow and hard to get yr money back be careful

Do not use this!!! Go to an actual government site!!! You will pay more than twice as much and they have all your personal information. Total scam!!!!!!!

Absolute scam! They are not affiliated with the government and the true .gov site confirms that no 3rd party agencies are authorized to submit passport renewals on your behalf.

Complete scam - run away Pretends to be a government site but steals your personal information and charges for fake fees

Scam, yes. Collected a fake fee, yes. But the un-nerving part is they have your personal info like your SS number and passport number. This site was passed along to me by an unsuspecting friend and I did not verify. They even have fake answering service that leads you on. I would give it zero star if that was an option. Avoid at all cost.

I feel genuinely shaken by this experience. I searched “U.S. passport renewal” on Google and GovAssist appeared among the first results. The website looks extremely official, and at no clear point upfront did it feel obvious that this was a private third-party service. I truly believed I was on the official government website. I entered my Social Security number, passport number, and payment information thinking I was completing a routine renewal through the proper channel. Only afterward did I realize this was not a .gov site. What made this more unsettling is that the entire experience felt automated — AI-driven responses, extremely fast replies, and even phone interactions that did not feel human. It creates the impression of efficiency and legitimacy, but it also raises serious concerns about how sensitive personal data is being handled and protected. At this point, I am genuinely questioning the ethical standards behind this business model. When you are collecting highly sensitive identity information, clarity and transparency are not optional. The presentation of this service creates real and foreseeable consumer confusion. I sincerely hope regulators take action to stop companies like this from misleading consumers and exposing them to identity risk.

Total ripoff. The $167 was supposed to be for a passport and passport book. But it does NOT include the $160 fee to the Passorot services. It is their fee to fill out your form and accept your photo. TOTAL RIPOFF!!!

SCAM! I called my credit card company to dispute. Will hope for the best. $149x2. Impersonates a government agency.