Visa Govassist is listed under Travel Agencies.
Visa Govassist (visa.govassist.com) has 109 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Joy P.
I, too, was scammed by this company. Looked up the owner (Scott Zuckerman) on LinkedIn and messaged him - discovered he's started a second business called Entry.com which does the same thing! Pretends to be renewing your passport - keeps your $! Something needs to be done about this guy!
Richard S.
This company is a total scam. They charge you a hefty fee and deliver absolutely nothing for it. They should be prosecuted.
Kevin S.
10 weeks and nothing. 4 weeks of me asking for a refund and finally got a refund at week 11. No explanation of why they couldn’t do what they advertise.
Anna S.
I was robbed over $400 and now I don't know what to do! They have all my information!! I am a solo mama that cannot afford this and now I may have my identify too! I am so upset!!
Mary R.
Check the URL. I ended up paying 300.00 more than I would have if I had taken the time to scroll down to the official State Dept passport URL. They printed my application and mailed it with a pen!!!
HappyCustomer
GovAssist is a total fraud! I applied for renewal passport through them in July 2025, with the understanding that normal processing is 4 - 6 weeks. I started calling the the first week in September. The excuse was, "The government departments dealing with travel documents are on shut down". I called multiple times and got the same answer, and there after, it was "due to the shutdown, they are running behind". By that time it was 3 months later and my credit card company could not dispute the charge. I still don't havea passport and now have to go in in person to applu for a renewal. GovAssist is nothing but a bunch of scam artists! Stay away from them! Run!
carla M.
State alla larga! Non chiedete Esta da questo sito. Costa tre volte tanto rispetto al prezzo ufficiale e non vi arriverà niente. Perdete soldi e tempo. Alla larga!
Thomas R.
I applied for a passport on Jan 8th and it still has not arrived. It's April 12th now. I paid $148 and now they are asking me to pay for another one. I am going to try to dispute this with my credit card company. Not only have they taken my money but they have held up me getting my passport by months.
