VirloReviews of virlo.ai

Awful, the tool is not good, but the reason is that Im trying to get my refund for 1 month, they contstantly lie.

Customer Service is non existent. I started a 7 day free trial and within 1 hour of trying it out I figured it wasn't for me. So I canceled my subscription and deleted my account. They charged me immediately in the same day even tho I had just started the 7 day free period. I reached out to customer service via email and their form on their website. Crickets. Horrible service company with bad consumer practices. Avoid.

I accept that I should have checked my subscription status and billing more carefully, and I understand that part of this situation is my responsibility. However, I contacted Virlo several times in July regarding a refund for my unused subscription, but I never received a response. I sent emails on July 10, 13, 14, and 17. At that time, I had not used any features or credits, and all 12,000 credits were still available. I believed that my subscription had been canceled, but I recently discovered that it had remained active and I was charged another $199. I have now paid a total of $398 despite not using the service for several months. I understand that I may not have completed the cancellation process correctly. Still, receiving no response to several emails and then being charged again feels deeply unfair. I also received no reminder that my subscription was about to resume or renew. I am not asking for both payments to be refunded. I am only requesting a refund for the most recent $199 charge, which I canceled immediately after discovering it. I have not used any of the newly issued credits. Virlo team, please respond to my email and help me resolve this issue. I am not trying to attack the company. I am simply asking for a fair response and assistance with a subscription I have not used.

no recommendation at all: - worst support ever - tool not even worth it they charged me 2 months for no reason and the support doesnt even delete my account, this is ridiculous. asked like 5-10 times already, but my data is still there and i can still login. its so annoying with companies like this one here

Hard to unsubscribe to and confusing. I haven’t used it in a year but I wrote emails to them to unsubscribe me but they haven’t.

No, I thought it was terrible experience and they charged me more that I'm authorization. They don't answer me either.

Dev API app doesn't work properly. Customer service just don't care. Andres was the only guy who cared. Gave up, cancelled my sub, and just gonna build the thing myself. Its not really that complicated to build.

Hello, I still have not received any response from you. Please send me an email, as this situation is starting to seriously frustrate me, especially since you keep saying that you have not received anything. Please write to me at my email address, which you already have.