ViralSnare Reviews | Read Customer Reviews of viralsnare.com

ViralSnare Reviews | Read Customer Reviews of viralsnare.com

ViralSnare reviews

Showing 38 reviews with 1 star · Clear filters

Mariya M.
Apr 19, 2024
They took my video without my…
They took my video without my permission. I did not sign up with them and somehow they created account on my behalf and got my video on youtube. I did take it down but they do not want to delete the account they have created. Avoid as they will never respond to your emails and never close the fake accounts they create themselfs. Beware big scam
Response from ViralSnareApr 20, 2024
Dear Mariya, Thank you for bringing your concerns to our attention. We have carefully reviewed your claim and would like to clarify that the video in question was submitted to our platform under a binding agreement that authorizes us to distribute the content on various channels, including YouTube. The account created on your behalf was a standard and necessary part of this process, in full compliance with the terms you agreed to. We regret any confusion or inconvenience this may have caused and are eager to resolve this matter to your satisfaction. Please reach out to us directly at [email protected] so we can discuss this further and explore possible solutions. Sincerely, Team ViralSnare
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Erica H.
Apr 3, 2024
This company is a scam and did not have copyrights to use the video
This company is a scam and did not have the right copyrights to submit my video! I was told because the owner of the video didn’t want it used on YouTube or other medias and that he would not give consent that my contract would be canceled! Yet that video has been up on YouTube for two weeks and no one from that company is contacting me back or responding to mine and my attorneys emails! This company is a complete scam!
Response from ViralSnareFeb 13, 2025
Hello, Thank you for your feedback. After a thorough search of our records, we were unable to locate an account under your name, which leads us to believe you may not be one of our clients. We requested that Trustpilot provide your contact details so we can address your concerns directly, but unfortunately, they were unable to supply the information. If you are indeed one of our clients, please contact us directly at [email protected] so we can resolve this matter. Sincerely,
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James R.
Mar 20, 2024
Con people avoid them at all cost
I sold them my video and the promised a world to me through royalties but after my video went viral, they ghosted me and haven't paid me anything. Work with them at your own cost.
Response from ViralSnareFeb 13, 2025
Hello, We appreciate you taking the time to leave a review. However, we could not locate any account or video linked to the email address provided, and therefore, we are unsure if you are one of our clients. We reached out to Trustpilot for further contact details but did not receive them. If you are a client and have further details, please reach out to us at [email protected] so we can address your concerns promptly. Best regards,
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Yumi A.
Feb 2, 2024
Scam
Scam Ghosted me ! Never contacted me after I gave my video to this scam company!
Response from ViralSnareDec 12, 2025
Hi Yumi, Thank you for your feedback. We're sorry to hear you feel we didn't follow up after your submission. When creators submit content to ViralSnare, we actively pitch it to media buyers. Communication typically occurs when there's a sale to report or when earnings reach our $50 minimum payout threshold. If no sales have been made yet, there may not be updates to share at this time. We attempted to request your account information to investigate your specific situation, but we did not receive a response. If you'd like to discuss your submission status or address any concerns, please get in touch with us at [email protected] and include your account email address. We're here to help and look forward to hearing from you. Sincerely,
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Alee
Jan 13, 2024
The company is a scam
The company is a scam. I uploaded my video and never heard from then again. No payments, no response and I wish I would have known more about their scammy behaviour. Don’t give them anything!
Response from ViralSnareFeb 13, 2025
Hi Alee, Thank you for your feedback. We're sorry to hear about your frustration. We operate as a content licensing agency and only generate earnings when we successfully license content to media buyers or monetize it on our platforms. Communication typically occurs when there's a sale to report or when earnings reach our $50 minimum payout threshold. We'd like to investigate your specific situation. Could you please contact us at [email protected] with the email address you used to submit your content? This will allow us to review your account, check your submission status, and address your concerns directly. We're committed to working transparently with all our content partners. Sincerely,
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Steve H.
Nov 26, 2023
Ghosted Me
After I uploaded my video they gave me some information that if I had known prior I would not have uploaded my video. So I professionally asked them to not use my video and to release any and all obligations based on the with holding of the information. The online rep who contacted me to me to send an email, I did, and they ghosted me. I don’t know where we stand, and that’s not how we work together.
Response from ViralSnareDec 12, 2025
Hi Steve, Thank you for your feedback. We're sorry to hear about your concerns. By submitting content to ViralSnare, creators agree to our creator agreement, which outlines the terms of our partnership. If you had questions or concerns after submission, we're always available to discuss them. We want to clarify that we've attempted to contact you multiple times to address your concerns and discuss your request, but we haven't received a response from you. We're still willing to work with you to resolve this matter. If you'd like to continue this conversation, please reach out to us at [email protected] or reply to any of the emails we've sent. We're here to help. Sincerely,
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Toni
Oct 6, 2023
Never got paid for videos from almost…
Never got paid for videos from almost two years ago and NO one has responded to my emails! They should have a ligit phone number and customer service support!!!
Response from ViralSnareFeb 13, 2025
Hello Toni, Thank you for your feedback. After a thorough search of our records, we were unable to locate an account under your name. We requested your contact information via Trustpilot on October 25, 2023, to investigate your concerns directly, but we have not yet received a response. We want to help resolve this matter. If you submitted content to ViralSnare, please get in touch with us at [email protected] with the email address you used for your submission. This will allow us to locate your account, review your video status, and address your payment concerns. We're here to assist you. Sincerely,
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Anemo T.
May 16, 2023
you're lying
I started sending letters on May 8th，It's definitely not just a few hours after you received the letter in your reply. Actually, Until now, I haven't received any email response from your company, and I genuinely feel that your integrity is in question. I want to cancel all collaborations with your company. You keep saying the same things without taking any action, but someone already asked for my email address before!
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