Karthika R.
Not 'Fulloox' but 'FULLSCAM' should be their name
If I could, I will give this company a 0 star. SCAMMERS - Like all other reviewers mentioned i lost $29.99 too just because they used a dark UI pattern and cleverly did not highlight this charge when I was buying the $4.99 book. Telegram support is non existent. Email is pointless. Cards/ Banks won't act on it since it's a subscription and you already bought a book from them 3 days earlier. Sing into the website, cancel the membership, write to infoATfullbooxDOTcom and hope they refund. The non traditional way would be legal or file a formal police complaint. Such dark UI patterns are banned in our country, so I might still be able to bring awareness and try to ban this website in our country by raising it legally and complaining with the Cybercrime portal. But of course, it's a long process. By then these shameless bastards would have moved on to a new scheme/website. This was an expensive lesson, but I will try my best to read as many books as possible from the site till my subscription time period is over and try to make my money worth. Not all of them are downloadable, but some are. So try downloading those. And just to be on a safer side, block the card you used on this site, I have done the same. Hope there are no more victims1
Response from Vip FullbooxMar 29, 2026
Hi there, Thank you for taking the time to share your detailed feedback. We’re truly sorry to hear about your experience and understand how frustrating and concerning this situation has been for you. We want to reassure you that Fullboox does not intend to mislead users. Our platform provides access to a digital library through a subscription model, and the related terms are presented during the checkout process. That said, we fully acknowledge your concerns regarding how this information is displayed and perceived, and we are actively working on improving clarity and transparency to avoid any confusion. We are also very concerned by your experience with our support channels. This is not the level of service we aim to provide, and we sincerely apologize if your attempts to contact us were unsuccessful. Your feedback has been noted and will be reviewed internally. We would genuinely like the opportunity to look into your account and assist you directly, including reviewing your billing and any refund request. Please contact us again so we can work toward a resolution. We appreciate you raising these points, as they help us improve both our communication and overall user experience. Kind regards, Fullboox Support Team