Michael C.
A119M Pro Connection Issues
Customer service was very prompt in answering my questions regarding my A119M Pro dash cam connectivity issues. Very professional!!!

VIOFO was built on a simple belief: a dash cam should feel like part of the car—not a bulky gadget—and it should stay reliable, delivering clear evidence when it matters most. At a time when the market was filled with bulky designs, unreliable batteries, and poor video quality, we stepped in to solve the problems others ignored. We moved beyond intrusive suction cups to create compact, discreet dash cams that blend seamlessly into your vehicle. We were among the first to introduce supercapacitor-based models, replacing traditional batteries for greater reliability and safety in extreme heat. And by continuously integrating advanced Sony sensors and HDR technology, we ensure drivers capture clear, dependable footage—day or night.
VIOFO (viofo.com) has 318 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Michael C.
Customer service was very prompt in answering my questions regarding my A119M Pro dash cam connectivity issues. Very professional!!!
Gary W.
I needed a rear cable replacement. The team quickly responded and the cable is in the mail. Great service.
Andy C.
Excellent after sale service and warranty
Aliyah
I've had a couple issues with my A129 Dash cam. The customer service, specifically Josie was a great help and patient as we worked together to figure out the issue. In the end I was sent new cameras (within my warranty), that are now working perfectly.
Steven A.
Were do I start bought a Viofo A229 pro 3 channel dashcam and it was by far and away the best dashcam I have owned in 56 years of being on this planet until it wasn't I have had previous Vantrue and Viofo dashcams in my past 6 cars and never had issues orher than minor teething issues. So with experience of the brand I ordered the above mentioned dashcam and it was flawless for a total of 7 weeks and 1 day then nothing completley dead and an extremely expensive paper weight I don't know if they are saving on production costs or it was bad luck but left out of pocket and having to look at other manufacturers replacements, shame as if you get a good one it is really really good unfortunately I didn't want protection for two months, If it had lasted 2 years that would have been acceptable to me but anything less and alternatives might be a better choice.
DashCamera U.
Have A229Pro for almost 2 years. Works as expected. Also have A329 for a year which is a big upgrade from A229Pro. Running it with couple Hynix SSD using Viofo SSD cable with no issues. Both cameras are working 24/7 (normal mode while driving and low bit rate recording mode while car is parked using dedicated battery). Reliable, only camera on a market supporting SSD (easily gives you 7 days of continuous recording history), great picture quality, quick response from support team. As an improvement suggestion for Viofo team (for their future camera) to add possibility for dash cam to automatically restart recording after camera shuts down due to overheat and then cools down. It would be very useful during summer heat for those users who run parking mode in a car parked outside with no shade.
Charles
I've had 3 of these Viofo A229 Pro cameras in different cars. Im an Uber Driver so it's vital for safety, and I have to be able to rely on having the recordings in case something happens. I recently had a problem with my A229 Pro and Cassie in Support was absolutely terrific in communicating and diagnosing the issue, and quickly replacing the unit. Very happy with the company.
Emmanuel M.
Great customer service, had an issue with a camera I bought few years back and they sorted my problem in the best way possible. Great camera and great after sale service I highly recommend.