VINGUYSVINGUYS is a technology company focused on enhancing the birdwatching experience through innovative solutions. Our flagship product, the VINGUYS V-feeder, combines cutting-edge technology with a passion for nature. Designed with advanced features such as HD video resolution, real-time notifications, and bird species recognition, our smart bird feeder allows users to monitor and enjoy wildlife in a more interactive and meaningful way.Founded with a deep respect for nature, VINGUYS aims to provide a seamless, intuitive experience for bird enthusiasts, whether they are seasoned birdwatchers or newcomers. Our team consists of experienced professionals with expertise in smart technology and environmental sustainability, dedicated to developing solutions that foster a greater connection between people and the natural world.At VINGUYS, we are committed to continuous improvement, offering innovative, user-friendly products that make birdwatching more accessible and enjoyable. With a focus on quality, reliability, and customer satisfaction, we aim to be a trusted partner for anyone looking to enhance their interaction with wildlife.
VINGUYS (vinguys.com) has 60 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Betsy T.
Well when I received the box it was damaged, as well as the product inside. You need to package them better, at least put them in 2 boxes. I guess you didn't get my message about how I received it. I was planning on giving it as a gift, but with the box all torn up and the roof damaged, I could not do that, so I had to go out and buy something else. I am expecting a replacement and you can pay for shipping.
Jeannie P.
I still don't have my order that I ordered on March 23rd
chris L.
Description was deceiving. Describes a list of things that come with DIY kit, and most of it didn't come with it.. I just wanted the fruit fork (which didn't come with it, even though it was listed) I reached out to you guys and after 3,4 days of no response I had to go through pay pal to get a refund.. I'd list 0 stars if that was an option! Customer service is terrible, non existent.
Kevin in F.
The solar charging station arrived and was easy to install
Stephen Y.
Absolutely love this bird feeder. So much fun to both see the birds but also to have them identified
Mark T.
Ordered memory card directly from Vinguys that the camera will not recognize.
Kenneth B.
A falling tree broke the mounting L bracket and antenna on one of your products. It took a month+/- to learn that the mounting bracket is not sold separately, to get your recommendation on a replace part, and getting a replacement antenna. Too much time in answering my questions.
scott W.
Communication is lacking. The only route to communication is the chat. After initial communication, when I tried to follow up the chat was mute. It would be better if there was an email address or 800 number that a customer could get real time information.
