Video ProfsReviews of videoprofs.io

Similar to the latest 1 star, we also were treated unfairly. We ordered 6 videos, which we were told to be done within 10-12 weeks. This was in January. To this day, we only have 2 of the videos completed and trying to resolve the rest of this project is a nightmare. I even agreed to not dispute any charges because we hopped on a call and I was willing to work with them however they are still not delivering any work so I have lost all faith. Do not work with them, they have "lost" my responses to their eamils with directions so I have to tell them things multiple times, they also have emailed me from each others emails making me curious if they even are being truthful with who they are. The quality of work is much less than what is shown before you work with them. Dont make the mistake we made. The other 5 star reviews seem mostly, if not all, fake.

First impression was great: nice website, appear to produce quality work, knowledgeable staff. Unfortunately, once we paid, radio silence from our project manager. We had to send constant requests for updates, milestones, etc, none of which were directly addressed. Things got even worse once the creative process began and we ultimately cancelled our order. It took three days for them to commit to a refund, and now two weeks later, we’re still waiting. Terrible experience and terrible company. It seems they’re only interested in closing the sale, not taking care of the customer. We now feel ignored and taken advantage of. Perhaps this review will get their attention.

Great customer service! Designers are on point where it comes to your vision. Great work!! I will definitely use their services in the future.

Our company video came out exactly how we wanted!

I didn't spend alot of time researching online companies, I found Video Profs, quickly checked out their work and the price, chatted with Greg live, and I was SOLD. No selling was necessary, he listened to me and I felt he genuinely cared about my specific needs. Now my new project is under way!! I feel totally confident I made the right decision, and you will too.

Worked with Jay Anderson again, produced exactly what we needed

I would like to give Geroge Clapton A big thank you for working with me. I greatly appreciate the work you and your team put in making my website so nice. I can't thank you enough. I highly recommend checking them out thanks so much.