VidalyticsReviews of vidalytics.com

We love Vidalytics!

Vidalytics is an incredible software, for sure. That goes without saying. I'm actually writing this to give a shout-out to Aldo, a support agent (and more, I'm sure). He is super friendly, helpful, and knowledgeable (both about the software, and it's different marketing applications). I've asked him a bunch of questions ... some in their occasional (maybe weekly?) Live Q&A Calls, some via email, and most of them through their chat. They have a pretty good AI-based support chatbot, and if it can't answer a question, it offers connecting with a live support agent ... one of which is Aldo. Just from his interactions, I feel like I have a point person that I can depend on whenever a question arises ... and I won't be waiting forever for an answer. I've never felt that before with a software. Thanks Aldo! You rock dude!

Fast response

Fast response time. My only problem was that CS is only available during EST.

Like any new software, there is a learning curve to get things going, (I struggled with integrating it with my CRM) but the Vidalytics support team has been great with getting on calls with me and helping me through any issues or questions I have. It's a great company and I hope to work with them for years!

great support! Love them. Thanks Aldo

Great tool and fast and efficient customer service !