Gaurav G.
Fraud Company
This is a total Fraud Company. I order a body mist on 1 Oct (Order Id : 79277) thru CRED. Today is 17 Oct, still order is not being shipped forget about delivery. I have emailed them, sent message on their website which they claim a response in 24 hours but nothing from there. They have a whatsApp number on which after multiple messages they provided a Amazon tracking number and after few days that was also cancelled , again they provided a new tracking number but it is just a blank with no order associated with it and with no delivery dates. They are just fooling people. CRED is equally responsible in this bad customer experience. They have no control on their vendors. Customer buys something from CRED APP with a trust but they are only minting money with no responsibility on actual product delivery. I do not think they are doing any due diligence in vendor onboarding. Even after 17 days without shipment the response from CRED was "Please keep waiting for vendor response". What is wonderful response is this? Pathetic from both Vicefy and CRED, both are fooling people. Not sure how much money they are just pocketing with this fraud.


