R D S.
When I picked up the delivery
When I picked up the delivery, two different store employees said that the box was over the weight limit and they will refuse future deliveries.

Via.Delivery makes it easy for online retailers to ship orders to pickup locations instead of just home addresses.We’re experts in checkout solutions for platforms like Shopify, with built-in label printing for FedEx, UPS, and other carriers. Plus, we give retailers access to over 36,000 pickup spots nationwide.Our tech also handles customer notifications—letting shoppers know when their package is ready for pickup—and tracks shipments to keep everything running smoothly.For shoppers, pickup locations offer a more convenient and secure way to get their packages. If a signature is needed, it’s a flexible option—pick it up when it works for you instead of waiting at home.For retailers, Via.Delivery helps cut shipping costs, boost conversions, and reduce losses from theft and returns.
via.delivery (via.delivery) has 93 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Shipping & Logistics · Santa Monica, California
Excellent

Shipping & Logistics · Los Angeles, California
Excellent

Shipping & Logistics · Pomona, California
Excellent

Shipping & Logistics · Sacramento, California
Excellent
Showing 2 reviews with 3 stars · Clear filters
R D S.
When I picked up the delivery, two different store employees said that the box was over the weight limit and they will refuse future deliveries.
Linda M.
I do not understand the reason why your good company requires me to pay for my signature if package is delivered to my home address. Picking order up in FedEx is not convenient, but - read the first sentence.