Gina O.
Unable to get a vendor account to pay in advance because credit wasn't approved
I am a small agricultural business, our farm has been in the family since 1980, and has passed down to my husband and I. Since we were old enough to start adding to our future business we have added other business ventures to fit the products we were producing and selling. Some of the ventures were sold off in order to pay off our grandfathers debts and keep the farm when it became ours. Since taking over the business we have added a couple of business expansions and partnerships to increase revenue to all of them. My previous suppliers in the town nearby where we have done business since our grandfathers owned our place have decided to retire and one business already closed their doors and the other will be closing at the end of this growing season. We were looking for another supplier to help supply some the things we will be offering in our little shop. Applied for credit not because we need it but because we are willing to establish credit since we have mostly stuck with small town local businesses and paid in cash we have not had much opportunity to establish it in the big industry part of the business. We were told they couldn't give us credit, and apparently after letting them know we are perfectly capable of making our bulk purchase order with cash or I'm assuming credit card online. Never even bothered to address if we could get an account if we were paying upfront, and made comments on the licenses that I had shared of our grandparents previously running our family owned business. I would assume after reading what I have for some of the reviews online this is probably why someone else had to buy them out, when your customer service is lacking in all areas maybe fix it and be open to taking upfront payments.