Jutta
Bought self adhesive lashes
Bought self adhesive lashes, first set was fine but the rest of them did not stick anymore. Had a long fight with customer service and asked for refund. They wanted to send a tray with no adhesive. Then I asked for bond/seal so I could use the rest of the dried ones. Now they sending me glue. Just not worth the hassle. Had to send videos etc and the whole communication with customer service lasted like a week and feel like I went over my head to do everything they asked and still got f*****. But at least they answerd so thats why 2 stars not 1.
Response from VeyesbeautyFeb 2, 2026
We’re very sorry for the trouble and inconvenience you experienced with the self-adhesive lashes 😢. We completely understand how frustrating the long communication process must have been. Please rest assured that we take your feedback very seriously and are working on improving our product quality and service process to prevent similar situations in the future ✨. Thank you so much for your patience and understanding, and for taking the time to share your experience 💕



