Vetsource.comReviews of vetsource.com

Do yourself a favor and never use this company. Totally incompetent customer service. You think you're ordering once and they send for months and months. There is no way to cut this off, even after phoning them repeatedly.

This website is terrible. I tried to simply order some dental chews for my dogs and after 30 minutes of setting everything up, they could not process my order. When I tried the live chat I waited for quite a while without a response. While waiting I went to chewy and processed my order, for less money, and without any issues. Don't bother calling their customer service, they don't know how to delete your account.

Insanely terrible service- easily the slowest service for pet meds. Will never use again. 13 days from order to door.

This company does not seem to care about customer satisfaction Medication took a very long time to arrive when I called the representative had a what ever attitude Wanted to argue about what the shipping status information said. Never will order medication from here again.

This is the most unreliable source I've ever encountered, my pet desperately needs the antibiotic that was ordered for her, and it was supposed to only take 3 days to get here, don't use vet source, do not recommend, very incompetent and unreliable

My dogs prescription was returned to vetsource because of wrong zip code. They won't refund me the 130.00 or resend the medication even though it never touched my hands!!!

I had been getting my dog's flea medication from Vetsource for almost a year...the monthly charge is usually around $30 per month...last week I checked my bank account as I do almost every day...there was a charge from Vetsource for over $700...I called and was told they would return the money...well they didn't...they keep saying that it has been reversed...it hasn't...I will NEVER order from them again...NEVER!!!

Order medicine from them. Got notice that my order was waiting doctor approval. I sent 2 emails telling them to cancel order and talk to someone on the phone too. Next day I got notice stating the order was approved and was sent to get full filled. I called and told them that it wasn't sent yet so cancel it. Next day they billed my credit card almost $200. They wouldn't give me a refund since the order was already shipped. Told them I had the emails to show I cancelled the order. They said sorry that since it was shipped nothing they could do. They put me on hold while they talked to someone. Same thing said since it was shipped, nothing they could do even though I cancelled the order before it was shipped.. What a terrible company, rip offs. Never will I buy anything from them again. Don't even earn the 1 star I gave them