VetcoclinicsReviews of vetcoclinics.com

They don't care about pets. Volume pricing ,$$to keep money rolling in! There is no follow ups,no consistency of treatment,no understanding or care of animal. Never ever will I use again, run around run around even on site vets or if they are vets have no real experience. Or knowledge poor poor

I'd had good experiences previously. But I failed to check that the rabies vaccination came through before I left as my dog Is elderly and I wanted to get him home. When I got home I found the the rabies certificate was not attached with the other documentation in the email. I contacted them and they sent it but it was pended. The veterinarian had forgotten to sign in. I have called repeatedly and still do not have the rabies vaccination I paid for. They indicated it could take from three to five business days to investigate. I will never go there again.

After nine years taking care of service K/9 Grizzly Bear we were turned away because of a vet that didn't want to take blood from this service dog that's never hurt anyone falsified his record.

I will never set foot in another Petco after being lured in by a Facebook ad from their partner vet company, VetCo. Every other Sunday would be a good time to avoid this store because they have two long lines of potentially unvaccinated mixed dogs and cats with no waiting system to prevent infection. I waited over 45 minutes to be told that I would need to pay over $400 for Symparica Trio in order to get the “free” heartworm test advertised with purchase of Simparica Trio. I was assuming I would have to get 3 or 6, but no, a year, and the price is not at all competitive. It’s a great deal cheaper at Chewy with their upfront promotions. I exposed my dog to potentially unvaccinated animals for a fine print gimmick! Never again! I also noticed that Petco is more expensive than PetSmart. A three pack of my dog’s favorite balls, Kong Squeakair, costs $7.99. At PetSmart it costs $5.49!

Mobile Vetco used to be my go-to for on the spot vaccines, but no more! I hadn't been there in a while, and a lot has changed for the worse! What used to be a $30 vaccine maybe 2 or 3 years ago is now $51 (DA2PP 5-way). I usually vaccinate at home (I can in my state), but had a personal emergency, and needed a vet administered vaccine to kennel my dog. Mobile Vetco had an opening the same day as my emergency. The person checking me in made a big push for packages I did not need. I was shocked at the $51 price tag, but had no other choice. Why is that important? As someone who vaccinates at home, those vaccine vials cost only $5 per vial after you add in shipping. The vet and supplier are getting it cheaper from the manufacturer so they can make a profit. So $51 is a huge upcharge!!!!! ADDITIONALLY, I take all my pets to a local spay/neuter program where Petco donates the DA2PP vaccine if your pet is there to be spayed/neutered AND you are getting the rabies vaccine. Clearly they can afford to give away vaccines! The next time I need a vet administered vaccine, I'm going to Tractor Supply. It's a first come first serve policy, but they are much cheaper than Vetco. Also, that needle disposal fee is a major rip-off. The Sharps container does cost money. But let's just say it holds 1000 needles. Vetco is charging $3 per needle disposal. It does not cost $3000 to send a Sharps container in. Plus the insane prices of Vetco's vaccines! Thank goodness it's rare I need a vet administered vaccine (other than rabies). I do my own grooming, and normally my babies come with me when I travel.

Went to vetco for initial vaccines which was fine. 1 momma and 3 kittens. Male runt was coughing and the Dr misdiagnosed him with a enlarged heart and referred us to a cardiologist. Well after the $900 charges from the cardiologist and told they me that the enlarged heart was a common misdiagnosed problem. I am out the $900 due to poor diagnostic evaluation and Inexperienced veterinarian training. Very disappointing, happy that cat is healthy though?

Paid for a 3 vaccine package, I got two of them and then they canceled the third round of vaccine. They never followed up for the third vaccine and just canceled the $400 package. I showed up to complete it and they demanded another $100 to complete it. The staff recognized the mistake and said it was my fault even though they never followed up and had changed my email to prevent any notifications. Scammy practice would recommend a real vet.

This animal hospital is a joke. Very rude front desk associates. My friend brought her furbaby cat in for a free exam and a complete new exam wasn’t even done completely. They didn’t check her lungs or heart or ears. The cat has a lump and they automatically wanted to do a biopsy to check for cancer without even explaining what types of cancer they were looking for ! My friend explained her financial situation when inquiring how much the biopsy would cost ; my friend explained what funds she had , including her Care Credit credit card. They then said there was two different biopsy tests they could do after they found out the financial situation of my friend . This Vetco in Turlock California also did not inform us that they would have to send the sample out to another lab; yet the website boasts they can handle emergency situations! Not even true!!!! So my friend goes to check out and pay at the front desk and she was told that she couldn’t get the free new patient exam waived because she was using her care credit credit card and told her she needed to use a real credit card????? What kind of BS is this? My friend is disabled and was already very upset and worried about her furbaby only to be treated rudely by the front desk staff and manager!!!!! How do we know a biopsy was even done? How do we know they would even send the slides out to another lab? We are very disappointed and disgusted with this pet hospital as well as PETCO in general! My friend has contacted the Better Business Bureau and is currently waiting on their response after getting no help from the corporate office! Do yourself and your furbabies a favor; go to an actual pet hospital with veterinarians that have experience and know what they are doing! We refuse to take any other pets there for Vet Care and we also will not be buying anything from PETCO stores ever again! We would give no stars or negative stars if we could!