Verti Insurance (USA)Please see https://www.verti.com/ for updated business information.
Verti Insurance (USA) (verti.com) has 219 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Tianna M.
My agent was great and very helpful. He worked hard to get me the best quote and guided me through the process. I highly recommend verti!
Response from Verti Insurance (USA)Mar 7, 2019
Hi Tianna, thanks so much for the wonderful review! We’re happy to hear that you had a great experience with Frank, we’ll be sure to share your comments with him and the rest of the team. Thanks again and welcome to the Verti family! :)
Daniel R.
Representative were very helpful every step of the way and great prices for insurance.
Response from Verti Insurance (USA)Mar 6, 2019
Hi Daniel - thank you for your review! We’re happy to hear Kayti and Angela were helpful – we’ll pass along your comments to them. Welcome to the Verti family! :)
Gianna M.
I am very pleased with the service of the agent and the online advisors Gianna mancini
Response from Verti Insurance (USA)Feb 19, 2019
Thank you for the great review, Gianna! We’re happy to hear that you had a great experience and we’ll be sure share your kind words with the rest of the team. Thanks again! :)
David K.
Verti auto insurance is priced right. The website is easy to navigate, and I enjoy the useful mobile app. I like also that I have a personal agent I can call with any questions or problems. Thanks for great experience!
Response from Verti Insurance (USA)Jan 18, 2019
Hi David! Thanks for taking the time to leave us a review! We're glad to hear that you've had a great experience with Verti and we'll be sure to share your comments with the team. Thanks again! :)
Robert F.
Sarah was great. She kept fixing problems that I should have never had. The steady emails that kept threatening to terminate my coverage due to either not completing my pre-inspections or needing proof of ownership of my vehicles was extremely frustrating. The last straw was a 25% premium increase 2 months after I had added another vehicle. The initial increase, I was lead to believe, was going to be my bill. I never filed a claim, but I hope those who do have an experience that is less stressful than experiences. Yes, I am in the process of canceling. Liberty Mutual gave me a premium for my 4 vehicles that was within $1 of the premium that Verti said my premium would be before they increased it another $50.
Response from Verti Insurance (USA)Jan 28, 2019
Hi Robert, Thank you for your comments and for giving Verti a chance! We’re glad to hear you had a good experience with Sarah, and we’ll be sure to pass that along. But we’re sorry for all the frustration you had with our systems. We appreciate your feedback - it helps us do better in the future.
Nikki W.
For as long as I could drive I dealt with a 9 to 5 insurance person then I switched to Verti Insurance. I NEVER expected the wonderful reliability of having someone there at all hours. My adviser (Vanessa) is AMAZING at her job. She made it so simple for me to understand things I was confused on and is always so quick to pick up her phone or gets right back to me. I am very happy.
Response from Verti Insurance (USA)Jan 18, 2019
Hi Nikki! We're so glad to hear this - and we agree about Vanessa! :) We'll make sure your comment gets back to her and the rest of the team. Thank you very much for taking the time to leave us a review!
Customer
very good service .
Response from Verti Insurance (USA)Jan 17, 2019
We're very happy to hear that! Thank you very much for your review!
Oliver C.
My experience with verti went very good, I don't really have anything to say I speechless all I can say is it went awesome very nice an patient all around excellent....
Response from Verti Insurance (USA)Jan 7, 2019
Thank you for the great review, Oliver! We’re happy to hear that you had a great experience and we’ll be sure share your kind words with the rest of the team. Thanks again and welcome to the Verti family!
