vert.runReviews of vert.run

Signed up for their service, tried to cancel but no communication on any of their channels. Emails are returned directly from the server. So beware! Most likely a scam....

Customer service is horrible. They are not helping resolve my issue and have ghosted me the last few days after first seeking to help, but then ghosting me after they go their money and won't refund when I have a legitimate claim to a refund. Not great customer service.

Update: invoice 13563. From what I can see, you did not reach out through trustpilot to work with me, rather to try and get my review removed. I signed up for a 5 month program, they auto renewed me even though my run had been done for almost two months as stated the day I signed up (specifying race day). The day I saw another charge for $147 pending on my card to renew I emailed and called right away to get it reversed , had no luck reaching anyone and have been disputing it since . This was mid August 2024. This seems like a shady way of doing business and I will never use this service again or recommend it as there are much better programs out there and for half the price with better customer service.

La mia ragazza aveva attivato il mese di prova e poi dopo un giorno richiesto immediatamente che fosse cancellato l'abbonamento. Nonostante molteplici mail e la garanzia del vostro servizio clienti del rimborso, ad oggi, dopo 3 mesi non abbiamo ricevuto alcun rimborso. Non è assolutamente corretto. In Trustpilot is not possible to add the mail but here the info: Maria Tishkina