Jim
Agent was very helpful
Agent was very helpful
Response from Vern FonkOct 22, 2026
Thank you for reviewing the service provided by our agent. Have a great day!

Vern Fonk Insurance has been helping drivers in the Pacific Northwest for more than 60 years. We specialize in finding affordable auto insurance for people with a less than perfect driving record, even a DUI. No judgement, just insurance you can afford.
Vern Fonk (vernfonk.com) has 150 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Showing 139 reviews with 5 stars · Clear filters
Jim
Agent was very helpful
Response from Vern FonkOct 22, 2026
Thank you for reviewing the service provided by our agent. Have a great day!
Cristo R.
A very pleasant experience I want to thank Jannine Hernandez she solved all my doubts and helped me get a good insurance policy and a very friendly treatment
Response from Vern FonkOct 19, 2026
Customer satisfaction is our top priority; we listen to all our clients’ needs. We would like to thank you for the 5-star review you left for us. Enjoy your day!
Krsna M.
Great customer service.
Response from Vern FonkSep 4, 2026
Thank you, we always do the best we can for our customers.
Aqeel
Grate people very helpful
Response from Vern FonkAug 10, 2026
Thank you for your kind feedback! We’re so glad to hear that you found our team helpful and had a great experience with us. We truly appreciate your support and look forward to assisting you again whenever you need us.
Devin
I have been able to count on Yassmien since the sudden death of my husband. Shes been a true gem in keeping up with my policy's and continuing superior in pleasant service no matter her location or my situation. This company is a fine asset to the insured world. I've already recommended five friends to call yall to reshop. Be blessed and stay whole 🙏
Response from Vern FonkAug 5, 2026
Thank you so much for your heartfelt words. We are truly grateful for your trust and support during such a difficult time, and we are delighted to hear that Yassmien has provided the caring, professional service you deserve. Your kind recognition means a great deal, and we will be sure to share your compliments with her. We are also honored by your referrals and appreciate the confidence you have shown in our team. Thank you for being part of our family, and we wish you continued blessings and all the best.
Raymond
First thing this company is doing right is employing a young man by the name of Marciano. Let me tell you my experience with him. Calling your company out of frustration and a bit of desparation, young Mr. Marciano quickly put me at ease and made me realize that not only had I called tha the right company, I got the right agent. He found me the discounts, explained things in a comprehensive, professional, yet easy way. Quick with a laugh and a quip. I had contacted the big companys that are on the commercials, and what they did was give my number and information out to every third party in thier roladex while telling me that they could not insure me because I'm older and have never had a drivers licence. But if I needed an sr22 for drunk driving or whatever else you need one of those for, no problem they could work with that. What the heck?!? Marciano on the other side said to me " Don't worry Mr. Raymond , we will get you insured to day for less." And damn aaif he didn't do exactly that. Mr.Marciano, thank you sir. You made a very frustrating and confusing process easy, you did it with professionalism, humor, respect, understanding, knowledge, and plain ole good-naturedness. I am glad to have met you, and glad to call you my agent. Freeway Insurance, you have a really fantastic asset working in your company, support him, train him, and then let him train others. I do believe you will be glad you did. Sincerely, Raymond Woodside.
Response from Vern FonkJun 5, 2026
Thank you so much for taking the time to share your experience and for your kind words. We truly appreciate your feedback. We’re thrilled to hear that Marciano was able to turn what started as a frustrating situation into a positive and easy experience for you. Providing clear guidance, finding the best available options, and treating every customer with respect and understanding is exactly what we strive for, and it’s wonderful to know Marciano delivered on that promise. Your recognition of his professionalism, humor, and dedication means a great deal—not just to him, but to our entire team. We’re very proud to have him with us, and we will be sure to share your comments with him and our leadership Thank you again for choosing Freeway Insurance. We’re grateful for your trust and are always here whenever you need us.
Joyce
Louse was very helpful , patient with me and explain everything I need , I would recommend any other person to him
Response from Vern FonkJun 2, 2026
Thank you, Joyce, for taking the time to share your experience. We’re happy to hear that Louse was helpful, patient, and took the time to explain everything clearly. Your recommendation means a lot to us, and we truly appreciate your trust and kind words.
kai
Evelyn E. Rosales helped me and became my NEW agent. She was extremely helpful and made me feel like my business really mattered. The policy she offered me was more than I had hoped for. I am more than satisfied with my experience. I had been a business owner for many years, and if I had more employees like Evelyn I would still own the company. Thanks Evelyn, Kai Lanakila Kaialoa
Response from Vern FonkJun 2, 2026
Thank you so much for your kind words, Kai. We are thrilled to hear that Evelyn E. Rosales provided such an exceptional experience and made you feel truly valued as a business owner. Your satisfaction with the policy and the care she delivered means a great deal to us, and we are proud to have Evelyn as part of our team. We sincerely appreciate your trust and look forward to supporting you for many years to come.