VERMONT TOOL COMPANYReviews of vermonttoolcompany.com

My order did finally arrive and the tool worked as expected.

I’ve been working with Vermont Tool Company for many years now across all three of our auto repair shops, and they’ve consistently delivered outstanding value and service. As shop owners, we all know how quickly tooling costs can add up — and these guys have literally saved us many thousands of dollars over the years without sacrificing quality. Their products are reliable, their pricing is fair, and most importantly, they understand the needs of independent repair shops. What really stands out is their consistency. Whether it’s sourcing tooling, helping us find the right solution, or just being easy to work with, they’ve always come through. I confidently recommend Vermont Tool Company to any independent shop owner, especially those in the Tekmetric community. If you’re looking to control costs without cutting corners, they’re a solid partner to have in your corner. — Sir Rocco Esquire

Initial communication was good, due to item ordered being out of stock. Incorrect item was eventually ordered for pick up at local store but was only for a single item (in red) instead of the 3-pack of the item in green.

They were very informative and responsive in answering my questions. They let me know when my order had shipped and followed up with tracking info.

Excellent customer service

The initial order was incomplete, with only 25% shipped. We eventually got to 100%. Thank you

It was a week after ordering my parts before it was shipped. Not sure what the hang up was

Excellent customer service. I don’t like to buy online but when the company texts you, it’s more personable. I’ll buy more from Vermont Tool for sure!