The Vermont Country Store, Inc. is an American catalog, retail, and e-commerce business based in Vermont.
The Vermont Country Store (vermontcountrystore.com) has 11 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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S Peter P.
Fixed problem - VCT responded to our email regarding no shipping 1 week after ordering with a Fed Ex tracking number and the items arrived the next day. VCS still makes me nervous - olde good values & service sort of over done but our purchases that have been about $250 per year have been satisfactory. Goods are generally more expensive than Amazon. Shipping not as good as Amazon. I have no interest in VCS catalogs but wife will look at them.
Paula H.
The delivery took a little longer than I expected. But my pillow is working for me. I have a bad neck, and now own about 20 types of pillows. I kept hoping I would find the magic pillow, one that would let me sleep through the night, and be a functional human the next day. Im on about a week in, and so far do good. It also feels like a quality product, and the price was reasonable
j F.
I am reviewing their return policy for any item. The company statement states that :any item for a refund without hassle or fuss. ( item #9- on company's bill of rights). It seems the customer service person has the right to determine if an item can be refunded. The item in question for me was a food product. I had one customer service person honor that request with no hassle, but one told me this one time she would give me a refund and make a note to that effect. Nowhere does Vermont Country Store state that food items are the exception to this policy. BUYER BEWARE!
annie R.
Order two plum pudding from them but one arrived damaged. Emailed them but they were slow to respond, it was over the Christmas Season. They did respond about a week later fully refunding both puddings and shipping costs. Was very happy with outcome.
Peter G.
I really love their selections of toiletries like soap and fragrances. I regularly buy the lemon verbena soap as a Christmas present for my brother and sister-in-law. The food items are also great.
