customer
My doctor did not send my certification…
My doctor did not send my certification in. I contacted veriheal both times and was told I would receive an email when it was completed. I was never informed when it was finally sent.
Response from VerihealAug 24, 2026
Hello, we sincerely apologize for the delay with your documentation and for the lack of notice after it was sent! Unexpected hold-ups can occur when required details are not completed, but we understand your frustration and are truly sorry for the inconvenience. Thank you for your patience as we have rectified this issue and can confirm the relevant documentation was sent.



