Veriheal is a leading health technology company connecting patients nationwide with licensed medical marijuana doctors. Backed by an experienced team of over 75 experts and a network of more than 400 physicians, we simplify the process of obtaining medical cannabis cards while operating in full compliance with all HIPAA requirements. To ensure patient peace of mind, our company policy guarantees a full refund if a patient does not qualify for treatment.Our mission is to enhance lives worldwide by improving access to alternative medicine through values rooted in respect, collaboration, and quality. As a trusted provider and champion for alternate healing, Veriheal delivers innovative solutions that make a genuine difference. We recognize that the wellness journey extends far beyond just obtaining a card; it is about fostering deep understanding, embracing personal choices, and delivering personalized care. Driven by this purpose, Veriheal remains fully committed to dismantling barriers to medical cannabis access.
Veriheal (veriheal.com) has 1,971 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
veriheal.com
Website
veriheal.com
Category
Clinics
Location
Denver, Colorado
Listed on Five Star Index
2026
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The company replied to 50% of reviews.
Latest
Most recent review: October 2026.
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They cost to much in nj I can get my license for 50 dollars i’m trying to stay a loyal customer, but unfortunately, money talks everybody likes to save money
Response from VerihealJul 28, 2026
Hello, we appreciate your candid feedback and your continued support of Veriheal. We understand that cost is a major priority, and we always strive to offer the highest quality service, guidance, and ongoing support for your care. Thank you for sharing your perspective with us; it has been noted. We continue to wish you all the best on your wellness journey!
CF
Cfunk
Disappointed
My first doctor should up 20 minutes late to our online appointment. After approving me, I had to send multiple emails to find out if they registered me in my state (which I paid extra for). Then, less than a month later, my state told me my license wasn't valid because my doctor wasn't allowed to prescribe and I had to start the entire process over again. Although I didn’t have to pay again, the same back and forth emails were required to finally received my card. I was really disappointed with my experience. It was nothing like the first time I worked with Veriheal.
Response from VerihealJul 28, 2026
Hello, thank you for sharing your feedback. We apologize for the excessive back-and-forth required to resolve your issue. We are currently working to ensure any affected patient is provided a free consultation with another doctor. We strive for a seamless experience and are sorry to have disappointed you. Thank you for your patience as we work to improve our internal processes.
KM
Kelly M.
Very nice, didn't know what they were doing
Very nice, didn't know what they were doing. Gave the wrong discount, gave the wrong appointment availability, and couldn't run my card. They had someone call me who gave me the correct discount, rescheduled my appointment to the hours you are available, and successfully ran my card. Thank goodness for phone support :)
BW
Bill W.
Initial Call and appointment was great
Initial Call and appointment was great. Dr. told me to wait for an email from Florida State that would come in 5 to 10 business days asking me to complete my application on line. After 12 days contacted them and shared I had not received an email. It took 2 days for a response. The response was to check my junk mail, which I was already doing. A few more days with no email from the State, I decided to log into the State site on my own. It stated my application was incomplete. I started the process of trying to complete it. There was a way to call up my ID from my drivers licence to move through the process. When I tried that, it came back that the licence had not been updated to the system and to contact my doctor to do so. It said if I chose to manually enter a picture and info it could lead to further delays. I emailed them 3 days ago requesting they upload the info. Still no reply. It has now been 16 business days, three weeks and still not sure how to proceed. I paid a premium to use Veriheal over local Doctors to get premium service. Not my experience.
Response from VerihealFeb 9, 2022
Hey Bill! Sorry to hear that you've experienced some delays in getting your medical card. We would love to help move that process along for you but will first need some information. We are sending a request for more information via TrustPilot that you can fill out when you get the chance. We look forward to helping you get your medical card as soon as possible.
TP
Tobias P.
They did do the right thing.
It’s all good, until it isn’t. I drove 41.5 miles to the dispensary, Trulieve, in Crystal River, FL. I had everything I was told I would need. I paid for all the upgrades with Veriheal, and the lady at Trulieve pulls me aside and explains that my “Dr.” has to put “recs” on my card before I can buy anything. She explained what I needed to do, so I went to work. I called 3 times, chatted 3 times, and waited a total of 3 hours, all for nothing. The other patients, the staff, everyone there felt awful for me. I was hung up on twice, and 2/3 chats ended abruptly. I have only been this upset about anything a handful of times, and thanks to Veriheal, I just added one. Spend your money elsewhere; these people are Johnny on the spot when they’re taking your money, not so much when they make what they admitted was a “rare mistake”. They refunded all but $50 of my money, so I’m changing it to two stars, which is my way of showing forgiveness. I will eventually not feel like a fool for walking into a dispensary.
8-10-21 update. More personal info sent.
They reached out to me and refunded most of my money. As such, I’m going to thank them for doing the right thing, but I am not so sure that someone without my level of education would have received the same outcome. I’m no more or less important than anyone else, and we all should be treated equally. I’m also thankful that they took my situation seriously.
Response from VerihealAug 10, 2021
Hello Tobias,
Our team is very disappointed to read about your negative experience using our platform and everything that you had to go through with traveling to the dispensary and not being able to quickly get things resolved. We take great pride in the work we are able to do for thousands across the country, and it hits us deep when someone does not receive exceptional care.
With that being said, our managers have alerted us of our issue and let us know that they have been in contact with you to rectify the situation. That being a partial refund for the trouble on the day you traveled to the dispensary as well as getting your recommendation updated properly.
We are going to request more identifiable information from you here through Trustpilot just to verify that it is indeed you so we can send that to our managers to check in and verfiy everything. If you could return that at your earliest convenience, that would be greatly appreciated.
Thank you Tobias.
TW
Taylor W.
Recert Copay Scam
Easy and quick HOWEVER they WILL charge you $174-199 for a RECERTIFICATION. DO NOT FALL FOR THIS.. most places charge $50-$100.... They do not honor competitor pricing.. I believe they are banking on the fact that most people won't research other co-pays or that $25 off is a "deal." Do yourself a favor, and go to your local doctor or dispensary (they often have recert events.) I found a place that will renew for $50! Will not be using Veriheal moving forward.
Response from VerihealApr 26, 2021
Hello Taylor,
We are disappointed to read your review and the experience that you've had using our platform.
By no means are we a scam at any capacity. We also help thousands of patients across the country renew their certifications every month. You are correct in your assessment that we do not price match. Our team works hard to provide an industry-leading service and that our price accurately reflects the level of service that we provide.
We are not 'banking' on anything. Veriheal has been able to help tens of thousands of patients nationwide to gain access to the medical cannabis products that they deserve. However, we understand your frustration that a 10-15% coupon is not sufficient enough in your eyes for returning customers.
Again, we are very disappointed to read your review and that you think this is some kind of scam. Veriheal takes great pride in being able to provide an exceptional service for thousands, and we are sorry to hear you will not be returning in the future.
We hope this provides some more clarity and we wish you all the best in your future medical cannabis endeavors.
MB
michael B.
I am now 8 days past my video…
I am now 8 days past my video appointment that ended with a recommendation and I was told that would be sent to me in the mail. Funny how I see some reviews here claiming they got their recommendations and card and were able to use the same day. How? Lol it seemed pretty seamless in the beginning of the process but after payment and the video appointment, they have been silent or giving out generic answers to my questions. As far as I'm concerned, I'm just looking at a refund so I may go get a recommendation elsewhere.
Response from VerihealMay 8, 2020
Hey Michael. Thanks for the feedback. Veriheal operates in over 30 states and every state has a different process and timeline. In many states, patients are able to receive their recommendations digitally, hence the incredibly short timeline with the reviews you are mentioning. From what we understand, you are in Arizona, which should just take a few weeks at most.
We appreciate your patience during these times and rest assured, everything will be taken care of for you and is on its way.