VeriFirst Background Screening, LLC is a national provider of FCRA compliant background checks, drug testing, and verification services. Focused on compliance and customer service, VeriFirst delivers both accurate and affordable: Employment Screening, Tenant Screening, and Customer ID Verification
VeriFirst (verifirst.com) has 10 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Administration & Services · Horsham, Pennsylvania
Excellent
Administration & Services · Philadelphia, Pennsylvania
Excellent
Administration & Services · Kingston, Pennsylvania
Excellent
Administration & Services · Newtown Square, Pennsylvania
Excellent
10 approved reviews, newest moderated first
Christine
Excellent support team guiding us through new client set-up. Prompt responses and detailed reporting allowing us to make the best decision with our new staff.
Response from VeriFirstOct 13, 2021
Hi Christine, thank you for choosing VeriFirst as your background check partner, and sharing positive feedback about our Support team!
Janet
there was as lot of infomation that you were not able to verify
Robert
Phone support is amazing! However, some reports take forever to get. These delays are probably caused by various States, not Verifirst?
Response from VeriFirstMar 20, 2020
Hi Robert, thank you for taking the time to review our Customer Service and screening platform. Delays can certainly be frustrating, especially when at the mercy of local jurisdictions. We appreciate your understanding!
Bob
Processing time varies too much... Still waiting over 2 weeks for completed reports. This is difficult when hiring new employees. I would hope VeriFirst corrects this issue, rather then sending continued updates that your reports are taking longer than normal...
Response from VeriFirstFeb 28, 2020
Good Afternoon Bob, Thank you for the feedback. We have reviewed your account, and will provide you an update directly. While on average turnaround time for county searches is 3 days results may take longer depending on the courthouse. Some courts do not allow for researchers to pull the records, but require 100% clerk assistance. Our support team is always more than happy to assist in providing updates. Please feel free to reach out to us anytime at [email protected]. Best Regards, ~VeriFirst Customer Support
Jeff W. Dir. HR- Devon Inudstries, I.
Great service offered at a great price.
Response from VeriFirstFeb 28, 2020
Thank you for the feedback Jeff. Have a great weekend!
Alison
I appreciate the ease of setup and the timeliness of the reports I've requested! Thanks!
Pam
VeriFirst was fast and accurate. We needed background checks, and they made the process easy.
Debi
Great customer service!