John F.
Fraudulent Company - Complete Scam
After downloading a report sample, Verified Market Research contacted me aggressively to purchase the full report. I was impressed at how low their price for the information was, and after asking specific questions about what information and topics were covered in the report, decided to make a purchase. I was shocked at the brutal quality of the report. Not only did VMR lie about the contents of the report, but almost every single paragraph of the report was full of spelling and grammatical errors. None of the information was remotely accurate, and I asked for a refund as they had blatantly lied to me about what information they had access to. They provided absolutely zero help and stopped returning my emails after I asked for a refund. I called the help number provided to speak to someone over the phone, but every time I called, no matter who I asked for, they were unavailable, or some other excuse was made. I am not even sure some of the people who I had correspondence with over email exist. After my experience, I am convinced that the good reviews on this page are probably fake as well, given VMR's inability to publish any material at an acceptable level. Do not purchase their reports, google VMR reviews to look at other experiences online. Would give 0 stars if I could.
Response from Verified Market ResearchDec 23, 2024
We are truly sorry to hear about your negative experience with us. At Verified Market Research, we strive to deliver high-quality reports and exceptional service, and it is disheartening to know we fell short in your case. To better understand and resolve this situation, we kindly request you to share the details of the report you purchased and the sales member you were in touch with. This will allow us to investigate the matter thoroughly and address your concerns appropriately. Regarding your request for a refund, we are committed to providing the necessary support to meet your expectations. If we are unable to deliver the information you were seeking to your satisfaction, we are open to processing a refund after a discussion and mutual agreement between both parties. We request you to share the exact details of your purchase, including the invoice number, so we can assist you promptly and work toward a resolution. Once again, we sincerely apologize for any inconvenience caused and thank you for bringing this to our attention.