Verc Car RentalReviews of verc.com

Had made arrangements for pick up at Logan Express bus. Person who was to pick us up was sent home early from Verc. We had to wait 40 min for a taxi to bring us to Verc which made us late to pick up our car. This was also an additional cost for us. Fortunately, the rep who sent the driver home early was waiting for us.

Poor customer service. Car was not clean inside.

While I eventually got what I reserved it was an hour and a half later than requested requiring two trips to the location really messing up my scheduled day. What was most annoying was the car I believe was meant for me at my reservation time was given to someone else. The excuse given to me was that person just happened to make his on-line reservation 4 hours before I did...yeah. I believe it was an acquaintance that was getting preferential treatment.

Our car was ready and waiting but , I wish that it hadn't smelled of cigarette smoke and had been cleaner. The outside looked great ,but the inside seats were stained, floors were dirty and the car was very dusty.

Car was dirty inside and out

Car had dents and scrapes and I've used verc for years and this time I found the employees to be rude. No communication just slide the contract in front of me and let me figure out where to sign it. Finally had to ask what they wanted me to do with it

Car was much older, scratched and interior not cleaned. Smelled like cigarettes. Extremely dirty wheels with rust stains also detracted from the appearance of the car. Giving me the car with a half tank of gas and not knowing how big the tank was insured they got it back with more gas than when I picked it up.

They didnt have record of my reservation the car they had was not cleaned Not great attitude dealing with customers