Verc Car RentalReviews of verc.com

I reserved one of their new transit vans about three weeks in advance because I needed to move furniture. The day before I was to pick it up I called to confirm and they said the transit wasn't available but I could have a regular van. But those are too short. So I had to go rent a large truck (from someone else) at the last minute and had to pay top dollar. I will not rent from Verc again

Car was very nice, clean. Customer service wasn't great at all. The person that checked me in wasn't nice at all. Verc's rental policies are not in-line with what other car rental companies are doing. If you don't sign up for their insurance, they'll charge you a $1,000 security deposit.....seems a bit extreme. Also, if you need to extend your rental, you have to return to the facility and go through the whole process that you initially did when renting the car......not a very customer service orievtated company. I won't be doing business with them again.

I thought it'd be good to rent from a local company. Wouldn't do it again. I declined on additional insurance as I have forever. Someone scraped the back bumper of the rental car while it was parked within 2 hours of me renting it. They were deep enough scrapes in the fiberglass bumper on one corner that they were noticeable. I took it to a local body shop that had great yelp reviews before I brought it back to them. They hemmed and hawed, had me turn the car in so they could evaluate it; I had to make follow-up calls to keep things moving. Then they came back $900 over what the body shop had estimated. I gave both quotes to my insurance company. They then gave my insurance company all sorts of trouble and stretched the whole thing out for months. Bottomline: they are disorganized as a company and they aren't ethical in their dealings. They tried to make a lot of money off of me and my insurance company. I would not rent from them ever again.