VerblingReviews of verbling.com

The platform is great but the customer service is not. I have had a couple of troubles since a start using Verbling and the customer service never answer me back. It was a huge disappointment.

Teachers should understand AND practice letting students do most of the talking. Students can sit in front of target language: if they have a teacher it is to Practice SPEAKING. Most students have passive knowledge greater than their active one. Teachers should never assume that students don’t understand and provide explanations in the students language. This has too often happened to me

Too often I have trouble with the connection (possibly my internet), sound and picture. Also, I wish the site's appearance was cleaner, less cluttered.

I often cannot join a session due to alledged connection problems. Yet, I can connect to other video chat programs (QQ, WeChat, others) with no problems at all. This happens quite often.

Usually good but sometimes when a few windows are open the connection is lost for the remainder of the hour and we have to finish on Skype.

I teach on Verbling and I like the platform and website and everything it offers but I hate the lack of communication with the sevice team. You take 15% from every lesson and so that should be more than enough to build a proper customer service department. It takes days for anyone to respond to you. Finding students is also hard because the featured teacher system is biased. You have to actively be posting and doing things on the platform to ever fall on the first page of teachers and that makes it really hard to find students. Otherwise it's a good company and I love the independence of working freely.

Es inaceptable que pongan el precio en euros y luego reciba un cobro en mi banco por el traspaso de euros a dolares. Las tarifas cobradas deben reflejar el precio exacto final y no tener gastos incluidos.

Mejorad el sonido/micrófonos por favor.