VerblingReviews of verbling.com

La clase de prueba tuve que recibirla por el celular, imposible acceder desde el ordenador. La primera de las 10 clases compradas, imposible conectarme desde el ordenador. La profesora pidió reprogramar porque desde el celular sería muy dificil. La conexión es un desastre !. Por favor contactarme para solucionar esto o tendré que cancelar todo y pedir reembolso de las 10 clases compradas

The real turn off with Verbling is that they absolutely prohibit refunds except in the case where a teacher has not yet cashed out their payment. After doing a couple of trials and settling on a teacher, it turned out that what I'd envisioned for our lessons wasn't going to work out. I had bought a 10-lesson package because the trial lesson seemed great. I felt I wasn't ready to work with another teacher but I was forced to do so or lose about $170. This policy should be CLEARLY emphasized upfront... "All sales are final. No refunds". Pretty obvious no? But not to the folks at Verbling.

Teachers can cancel lessons at any time with no penalty (and no added bonuses to users for inconvenience) Yet you as a user cannot reschedule or cancel a lesson without being penalized. Not a fair system if you ask me

waited 20 minutes and the teacher didn't come not reliable

This site has the worst technology I have ever encountered. I should have known when the first thing they say is don’t use Safari. I was very excited to have lessons but the tech would not work. The second clue was that there is a full page of things to try when the tech doesn’t work. This is 2022. Video works very well. I talk to people all over the world via zoom, and Facebook messenger for free. I remember how bad skype was - and this is way way worse- there is no excuse for a paid service with crappy technology. Keep looking this is just a waste of time.

The application fines the student if he cancels the lesson in less than 12 hours. In this case, if the teacher canceled the lesson after it began, no penalties are applied. If you do not like the teacher, then you cannot return the money for the purchased lessons. I don't recommend this app.

I had a poor experience of Verbling personally. For two reasons. First, even though I was submitted homework after each lesson, my teacher either couldn't see it, or did see it but didn't do anything with it. Either way, I didn't get any feedback on it. Second, I bought a package of ten lessons, of which I completed six. I decided against using the other four, as I didn't feel I was making progress, and had some family-related issues which meant I didn't have enough time. Of course, I then found out that Verbling don't offer refunds, only credits. What sort of company doesn't offer refunds? I guess the kind that is not too worried about repeat business. I won't be using them again anyway.

Unfortunately, verbling doesn't feel safe anymore. Recently they started an entire purge of teachers if they don't comply with their new invasive background checks made by a third party without giving any knowledge as to how this really personal and private data is processed and who it is shared with. Accounts of the teachers who didn't comply were deactivated, posts on the teacher's forum where people were just asking honest questions about this situation were deleted and many people who were desperate enough to comply also lost their accounts (and often their main source of income) because the website of the company making the checks had various technical issues that didn't allow some people to complete them. I've read a few heart-wrenching pleas of teachers about to lose all of their students either because they didn't feel safe with a random company acquiring all their data or because they couldn't complete the check due to technical problems with the website or because they lived in countries where it might not have been safe to do so. Some teachers based in the UK asked if they could simply complete a DBS check but that of course didn't satisfy verbling either. Not only does this shady practise affects teachers' lives but students as well, because - surprise! - none of them were given refunds! Without any notice they were just given their verbling credit back and had their classes cancelled without any explanation when their teacher's account was deactivated. If they are learning a less popular language there are often no other teachers available so they can't transfer that credit to someone else and even if they can it's still highly unethical not to offer a refund. Considering how much verbling pushed students to buy 10 or 20 hours packages many students lost hundreds of dollars that they can't get back. What's most upsetting about this whole situation is how completely unnecessary it is - I've never heard of anything like that happening on any other teaching platform. I have no idea what happened to Verbling but the way they currently conduct their business is ethically questionable at best.