VerblingReviews of verbling.com

Really disappointed and feeling let down by this site and it's teachers. The teachers don't seem to listen to you or your learning needs and once you pay for a block of lessons your money is gone, as no refunds even when teachers don't deliver what you paid for.

If you are try to learn Thai do not book a lesson with Nitidhorn(Palm) he a races, and he will steal your money also he will judge you from your profile picture and will not show up at all and will not contact you. Do not waste your money booking a lesson with him he unprofessional.

I booked a trial lesson with a teacher (Tania from South Africa) who didn’t show up for the online class. Her excuse was that she had power outages at her home. I rescheduled the lesson with the same teacher, but once again she didn’t show up, this time claiming she had a technical issue with Verbling. I then switched to a different teacher Mariana (Mexico), paying again for a trial lesson, and today once more the teacher didn’t show up at the scheduled time. My feeling is that something is not right, and it’s not even easy to report the issue to Verbling. Result: I’ve spent money and wasted two hours for nothing!

Expresso minha completa insatisfação com um problema ocorrido em minha aula agendada. No horário marcado, a professora estava online, porém, não iniciou a aula e tampouco respondeu à minha mensagem questionando se a aula aconteceria ou se deveria ser reagendada. A ausência de qualquer resposta demonstra um claro descaso e falta de respeito com o aluno, que se organiza e dedica seu tempo para a aula. Além disso, o fato de este professor continuar ativo na plataforma levanta sérias dúvidas sobre o compromisso da empresa com a qualidade do serviço prestado. Ao permitir que comportamentos como esse permaneçam sem consequências, a impressão que fica é a de que o único interesse da empresa é arrecadar dinheiro dos alunos, sem garantir a devida prestação do serviço contratado. Gostaria de obter o estorno no meu cartão, já que não tenho mais interesse nem mesmo em agendar com outro professor. Não tenho mais confiança na empresa. Só dei 1 estrela, porque é obrigado, porque para mim não merece estrela nenhuma.

Be cautious when buying bulk lessons from Verbling. If you decide to cancel after a couple of lessons (bad instructor), they charge you per lesson at the original price rather than the discounted bulk rate. You’re also not refunded for the remaining lessons. This feels misleading, as they advertise bulk lessons as a cheaper option but don’t honor that when you cancel. They essentially force you to continue or lose your money. I’d recommend using other platforms—Verbling just takes your money. Update: I send them an email with that response they didnt answer. dont believe they act like they care on trustpilot. They simply show off here

Contratei uma aula experimental de 30 minutos no dia 02/05/2024 pelo valor de US$6,48 com a professora Brittany e cancelei no mesmo dia. Até hoje não recebi o estorno do valor no meu cartão de crédito. Tentei contato com a professora nos dias 07 e 14 de maio e também não tive nenhum retorno. Muito decepcionado!

Suddenly cancellation notice changes; no notifications and charges. Really poor

I set up three intro lessons and two out of three of the teachers didn't show up. One of them cancelled shortly before the lesson. One just didn't show up. It's impossible to speak to a human at customer service about getting a refund.