Gilbert
This website is the worst
This website is the worst , not only they send you a defective product and they refuse to replace it offering 8 dollars back on a 50 dollars product. Do not shop with them they are terrible. I purchased a $50 headset camera and less than a week using it, it's not charging, sent multiple emails to their support team and they refuse to replace it, offering me $5 back at first then $8. Absolutely do not recommend buying anything there.
Response from VelocityoutOct 12, 2026
Dear Gilbert, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment. To help us resolve this issue quickly and accurately, please contact us at: Email: [email protected] Please provide: - Your order number - The name and email address used when placing the order Once we receive this information, we will check your order details and get back to you with a solution as soon as possible. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding. Best regards, Customer Service Team