VelocityelectronicsReviews of velocityelectronics.com

Purchased a Nextbase 522gw refurbished off of Velocity ebay shop. Product was quickly dispatched. Product was as described well packaged but missing a couple of items. A quick email via ebay resulted in a immediate response from Lizzie customer services who was quickly able to rectify issue. This company cares about customer service and I would have no difficulty in recommending them as I will be using them again in the future. A big thank you to Lizzie.

Must give Velocity Electronics the best positive rating possible, I purchased a Roberts Internet Radio RS1 Wireless Tuner Receiver which was competitively priced and received a super quick delivery. I was so pleased with the item that I ordered a second one, which again had a super fast delivery. There was a software upgrade available which was downloaded but it failed to load properly on the RS1 receiver. The problem was quickly solved the same day by Velocity Electronics, I spoke to Roberts Radio and they gave me a reference number confirming that the receiver’s software was corrupt, this was passed on to Velocity, they sent a Freepost label to return the faulty RS1 receiver and within 3 days a replacement had arrived. I received courtesy and prompt service in dealing with my problem.