VeirousaReviews of veirousa.com

I ordered this product in Nov. I finally recived notice that it was delivered and it was not. I have sent an e-mail to customer service to find out where it was delivered to. I will update when I and if I hear from them.

Ordered a rug paid with my debit card , i didnt have any info on a tracking no so contacted company, got reply its being shipped it eventually arrived but got wrong size , i ordered XL size M arrived which was tiny , all i wanted them to do was change for me to correct size , after 10 emails i was offered a discount voucher of 20%-30 % keep the wrong one , at this stage alarm bells are ringing then i was offered a $12 refund , I paid over 70 euro plus shipping , I then started to read complaints they are all very similar, its a SCAM , Mr Yun Zhou you are a criminal other company is Dot art same company ripping people off

This is a scam for sure.. been a week. There is no tracking number, I contacted them, I told them I wanted a refund.. they are refusing and telling me wait alittle longer.. do not order from them.. you should never refuse your customer a refund..

I wish I had come on here to read the reviews before ordering. Placed the order in February for a birthday in March, everything looked fine it was dispatched and tracked. However, what arrived was some Jigsaw. Emailed the company to question and was told that this was a "Gift" and my order would be on the way. Kept emailing and keep getting the party line of "Please bear with us as we wait for the communication from the delivery team". I asked for a refund in June and was offered only $7.00 (about £5) or a voucher for 20-30% off. I refused that, then was offered $11 (About £8) and that I could keep the item (What item!!) Refused this as I had paid £30.00. Now into November, still no item, no refund. I genuinely think this company is a scam.

Ordered two pillow kits; when they didn't show up and tracking didn't show any locations/delivery attempts I requested a full refund. Tried to say my address was entered incorrectly so they couldn't deliver; nothing was mentioned until I requested a full refund. Paid using PayPal; my address is verified. Only received refund for one kit; they're still saying my address is wrong. Stay far away from this website; they're scammers!! UPDATE: All tracking info stopped once I requested the refund so they hadn't shipped anything. Screams scammers!

It would be zero star if I could. It has been 10 months and never received the order. All emails ignored. Can someone shut them down?

Placed an order with this company and immediately had an attempt to open a credit card account using my information. I would not recommend purchasing from this company. I wish I had done research prior to ordering. The pillow latch hook kits looked so neat... Lesson learned!

I would never deal with this company again. I ordered a latch hook kit early in February as a gift for mid March. Tracking information was impossible. I kept in constant contact with them via email hearing every time that it was shipped. Nothing to indicate that it was. After asking for a refund by the end of March, I was told yet again that it was shipped, so no refund. Well it FINALLY arrived, poorly packaged, with loose yarn, the wrong color yarn and in one case yarn that was obviously left over from some other project and was too small to use properly. No, I will never deal with this company again!