Anisa T.
Update customer service had been…
Update it’s going on 24 hours since they said I’ll have my money I did debit card and I still don’t have it been try to contact them since this morning and no response UPDATE Jake was very helpful email me and said it was approved and processed just a delay great customer service Update customer service had been responding to me pretty well so hopefully Monday I’ll have my redemption the games are fun so once i get my redemption I will be playing more
Response from Vegawin.comAug 14, 2026
Hi Anisa, Thank you for keeping your review updated! We're glad Jake and our support team were able to assist you and provide clarification regarding your redemption. We can confirm that your redemption was approved and processed, and we sincerely appreciate your patience while the payment experienced a delay reaching your account. It's also great to hear you've been enjoying our games and that our customer service team has been responsive throughout the process. Thank you for your understanding and for giving us the opportunity to assist. We wish you continued great gameplay, plenty of exciting wins, and the very best of luck on your Vegawin journey!




