Stephen P.
These people are full of it
These people are full of it, they are making it impossible for me to verify my address, I've given them bank statement but they have some problem with chime, like it's any of their business who I choose to bank with, nonetheless chime is not an acceptable bank even with the account statement as proof of address, my drivers license also has my address but is not acceptable, state government issued mail also unacceptable, sorry but the bills aren't in my name where I live I bank with chime, I've proven my identity and state of residence GIVE ME MY MONEY !!! this casino is fraudulent, there are over 150 others to play at please don't waste you time or hard earned money with these clowns
Response from Vegawin.comJan 22, 2026
Hello Stephen, We understand how frustrating this situation can be. Please note that proof of address requirements are regulatory and mandatory, and are not determined arbitrarily by Vegawin. Regarding this specific point, Chime is not an official bank but a financial technology company, which Chime itself states. As a result, account statements from certain fintech providers may not meet verification standards for proof of address, even if they are valid for everyday banking use. This does not mean funds are being withheld unfairly. Verification must be completed with an acceptable document type before any redemption can be finalized, and these requirements apply equally to all players. We remain committed to assisting with successful verification once compliant documentation is provided. — The Vegawin Team