LaTelle G.
RightPalmSinGraves
I’m sharing this to warn others. I initially won $5 from a promotional flip. After that, I deposited my own money into the account and continued playing. I was not using free promotional credits at that point — I was using coins I purchased myself. After adding additional funds, I hit approximately $1,000 in winnings. Shortly afterward, my balance was reduced to nearly zero (around $0.18), with no clear explanation provided. If a platform advertises “free to play” but allows players to purchase coins and win redeemable balances, there needs to be transparency about how winnings are calculated, restricted, or removed. If winnings can be voided after using purchased coins, that should be clearly disclosed upfront. I have requested a full transaction breakdown and explanation. Until this is resolved, I would strongly advise players to carefully review the terms and understand the risk that balances may be adjusted or removed. Transparency matters.
Response from VegasWayAug 6, 2026
Hello, Thank you for taking the time to explain your experience in such detail. We understand why the changes to your balance left you feeling frustrated and looking for clearer answers. We'd genuinely welcome the opportunity to review your case again. If you decide to contact our Support Team, they'll be happy to take another look and address your concerns. Thank you for giving us the opportunity to hear your perspective.




