Cory C.
I had 1 successful withdrawal out of 10…
I had 1 successful withdrawal out of 10 attempts. They asked me for screenshots and videos of the debit card I used to make purchases with and after uploading them everything was fine as for my 1 successful withdrawal. When I attempted to make another withdrawal for a larger amount they asked for screenshots/pictures of THE SAME CARDS I had already submitted and had been verified once. However this time they told me the same pics had been edited, which HAD NOT. So instead of making a big deal about it I retook the pics, and was told the same thing. I tried multiple times even submitting videos of the same cards and was continuously told they had been edited and could not be verified. Eventually they blocked my account from any financial transactions and I am still owed $600 which I guess I will never see.
Response from VegasWayAug 6, 2026
Hello, We're truly sorry to hear how frustrating this experience has been. We understand how discouraging it is when verification doesn't go as expected, especially after you've already provided the requested information. Verification and account reviews are handled individually to help protect both our platform and our players. If you have any additional questions, please reach out to our Support Team so they can review the latest information and assist you further. Thank you for sharing your experience with us.




