Phien N.
I've been buying for a month now but I…
I've been buying for a month now but I haven't received it yet, help me check where my goods are

Vedeus The global retail system of cosmetics, skincare, functional foods, bass rings, bird's nests from world famous brands: YHL, Indo, etc.
Vedeus (vedeus.com) has 35 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Showing 16 reviews with 1 star · Clear filters
Phien N.
I've been buying for a month now but I haven't received it yet, help me check where my goods are
hv
Your customer service team never got back to me regarding my last email and concern. When I called your US customer service phone numbers, I was told to speak Vietnamese or send an email, which I did. Was very disappointing.
Tran L.
My order over 3 weeks still haven’t received
Sotheary H.
My order is not arriving yet
Tuoi N.
I buy cream mask I order November 24/2024 before thinksgiving but now almost Christmas I not received yet. I call customer service I ask about my order why I order but a month I not receive the customer service curse me .😡not nice and not good customer service.i think I never buy something again.
Shadow
Actiscar is very expensive and i get half products. It is very small and i was surprised to see i get a Little part of the bottle. I am very disapointed 🥲
Anh H.
It took too long to get my order . More than 2 weeks instead of one week on the website lol
Response from VedeusJun 17, 2024
Please see shipping explanation at https://vedeus.com/shipping-policy/ When placing an order, we have clearly indicated processing and pickup times on the checkout page. We have 2 shipping methods Standard shipping (8-14 business days) Fast shipping (7-10 business days) Does not include Saturday, Sunday, holidays, and payment processing time
Vy D.
i did show my id to website shop but USPS did not delivery to me. They gave gmail pickup and i did go to the office usps( they give address to gmail) for pickup my order but they still say it not have in stockpile, they told me it did redelivery and now i didn’t see the package delivery.
Response from VedeusMay 17, 2024
9202190349451100001665 USPS, here is your tracking information. The carrier calls you but doesn't pick up. We also tried calling and texting you (to ensure the goods we deliver must have a signature). You can schedule a return delivery from the USPS website or to your local post office